Question about Sony Blu-ray Remote for PlayStation 3

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Blu ray movie freeze up

While watching blu ray movies on my PS3 60G, it will stop and just freeze, and the PS3 will not respond to the controller.
I have to turn the switch off on the back to reset.
It's only two years old, the games are fine to play. The system is all uptodate as well.
Does anyone else have this problem with their's, and what can I do to fix it?

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  • dvogley Dec 27, 2008

    MIne just started to do this, and just with blu ray movies. games work fine, and regular dvds work. The video will speed up to the 1.5 speed for like 2 seconds, play normally for like 1 minute, and then freeze. I still have the option to "quit playback", and i stop the movie. i will then take 5 minutes for the movies to eject. If i play a game right after it freezes , the game freezes as well. if i shut the system down after the freeze, games work again, but still not the movie. My system was a day over the 1 yr warranty, but sony is taking my system, and either fixing or replacing.

  • Johnbrian5 Jan 01, 2009

    When I put a movie into the PS3, and let it idle on the menu for 3 to 5 minutes, the remote will become no responsive. I will then have to do a hard reset to get the PS3 to recognize the remote. Also, if I push play, and start watching a movie, the remote will be come non responsive after 10 to 15 minutes, which means I have to do a hard reset on it to fix it.

    Occasionally when I am watching Blue-rays, the screen will go blank twice about mid way through the movie. Its is more like a double flash. I am not sure of what this is. It doesn't happen all the time, just sometimes. Biggest thing is the remote problem. Any body know how to fix it??

  • rkrainak Jan 02, 2009

    My problem is almost exactly like the last poster. I have had my PS3 for a little over 2 years and it's been perfect. A few weeks ago, we rented a bluray movie and it froze half way through, wouldn't let you search, etc. We came back later that night and it worked and we saw the end.

    We watched a movie two nights ago that did almost the same thing; it was fine through the first hour or so, then started freezing up, wouldn't eject the disc, couldn't move the menu; tried to re-input the disc and got an error message. Went back last night and finished the movie which was perfect...then it froze during the closing credits. Since then, I also had a game (Madden) freeze up while on-line and had to shut it off to clear the screen. Whats Up?

    thanks in advance,

  • Anonymous Jan 02, 2009

    same problem here...seems to be related to the most recent update

  • rosetown Jan 23, 2009

    blurays freeze at different times, Ps3 games freeze. my system is 13 months old and dont really feel like sending to sony to fix for 150 bucks.

  • mb70 Feb 22, 2009

    We started having the same problem recently. We were able to watch about 45 minutes of a BR movie then it froze. I could exit and get to the XMB but then the disc isn't recognized. We waited about an hour then started watching again exactly where it froze the first time and made it through another 15 minutes before it froze again.

    It seems to be an issue with heat because movies are lasting longer when the PS3 is cold.

    I guess I have to send my 80gb in to Sony and pay the $149 because I've had it for about 15 months... ugh.

  • Anonymous Apr 04, 2009

    i have the same problem , so i played a movie and froze up

  • Anonymous Apr 18, 2009

    I have the same issue with Blu rays and games that have Blu ray. Normal DVDs are fine. Has anyone contacted Sony? I'll try disconnecting my wireless connection and see if that works, but this is frustrating.

  • jthurman10 Apr 20, 2009

    My Blu-ray movies are also freezing up about 30 min in. Its also affecting my games. The graffics start freezing and sound goes in and out and eventually freezes completly. Not sure what the problem is. Any advice?


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I had the exact same problem. I found an old post somewhere that said turning off an internet connection might do the trick. So far it has done the trick for me, but I only tested on one movie. I was getting a freeze every 10 minutes. After turning off the network connection ( wireless in my case but same should apply to wired ) I had no freezes. I'm not sure if I see a pattern but I'm guessing that BD Live may be the culprit and perhaps discs without it suffer because of some bug in the PS3 software to connect or something. Just a wild guess. Looking at updates, BD Live came in on firmware update 2.2 in 3/08. I probably only upgraded recently from a much older version so there is some likelihood to this being the culprit. Don't have enough discs with BD Live to test.

Posted on Jan 07, 2009

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Here is the Disc Troubleshooting support page mentioned above:…

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Okay, here is your Disc Troubleshooting page for the UK:…

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