Motorola Mobility RAZR V3c Cellular Phone Logo
Posted on Dec 14, 2008

Hello, i just bought a new motorola v3c and im having problems with it. i get the same text mesaage like 20 times says duplicate and i get some calls but others go straight to voice mail and people say they leave voice messages but i never get them. Also my battery was fine one minute and 15 mins later dead. can anyone tell me whats going on or is it possessed?

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Anonymous

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  • Posted on Dec 19, 2008
Anonymous
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Joined: Dec 19, 2008
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If your phone is thru att  you have a 30 day warranty  on the phone they should be able to replace it and get you a new one . The only thing that will cause the warranty not to go thru is water damage 

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Download texts messages onto computer

You will need to download a software called mobile phone tools to get this done. You will also need a data cable or a bluetooth dongle on your PC so that you can connect the phone. http://www.bvrp.com/ENG/products/
After downloading and installing the above software follow these steps to transfer the msgs to PC.
Open Mobile Phone Tools
Press F3 (for transferring messages from outbox) or Press F4 (for transferring from inbox)
Select messages you want to transfer
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Choose format/destination. I would recommend txt format as it is real quick.

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in your messaging screen, choose settings (soft key). Under "all messages" choose option 2 "auto erase". Switch this to on. If you also switch "auto save" to on, it will store up to 50 texts before deleting the oldest text as new ones are received. Anyway, turning auto erase on is the way to fix your problem. I don't know what it is, but razrs can be finicky like that sometimes.
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It could be possible that your memory is full.

Try deleting some old messages and even cleaning out your sent items.

If you need instructions on how to do this, give me a shout.

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Hello,

your customer service helpdesk will assist you, you need to call them
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This Is Caused By A Software corruption in the phone's memory chip its a quality defect this will require a service reinstalling the software from a company authorised service center
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