Question about Motorola Mobility RAZR V3

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Broken phone, exposed wires, screen out, cannot see contacts

Left hinge and corner of phone broken after serious accident involving a cow and a barbed wire fence...... anyhow:
Exposed wire/chip/curved peice of foil. I opened the phone, the screen went solid white, then out. Is there a way I can transfer contact info from this phone memory, not SIM memory?
We can transfer pics from phone to pc using cable, can I access my phone memory from pc using cable and/or driver/software?

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Take the phone to a mobile service center and have them fix the phone's housing for you.

Posted on Dec 26, 2008

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Hi woc169! Your problem may be related to an HP recall/repair announcement regarding left side hinge defects. Go to http://www.hp.com/#Support or call the number at the end of this message. Hope this helps!


HP Limited Service Enhancement for Left Display Hinge
HP has identified a hardware issue with certain HP Pavilion dv9000, dv9100, dv9200 and dv9400 series notebook PCs.

Step 3: Identify the symptoms Ifyour computer’s product number is listed above, and the notebook PCexperiences one or more of the symptoms listed below, contact HP duringthe Duration of the HP Limited Service Enhancement to determine whetheryou are eligible for a free repair. Symptoms of a broken left display hinge include but may not be limited to the following:
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  • When opening or closing the display, the display may feel loose or wobble in the lower left corner.
  • The plastics surrounding the left display hinge may show cracks or breaks.
Service enhancements and free shipping
NOTE: This HP Limited Service Enhancement program is available in the United States and Canada through May 31, 2009.
  • Free shipping Ifyour notebook needs to be returned to HP for repair, the shipping costsare free. HP will immediately send you a postage paid container inwhich to send in your computer, and we will pay the return shipping. AfterHP receives your notebook PC, HP will use its best efforts to repairand ship your notebook to you within 10 to 14 business days.
  • Post-service warranty The HP repair warranty covers the left hinge repair for 90 days after HP returns your notebook PC.
Contacting HP To contact HP in North America call 1-866-671-7362 from 6:00 am to 11:00 pm MST, 7 days a week.

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the problem your having is caused by a ribbon that connects the screen and the mainboard in the phone.
the ribbon seems to have either come loose or detached.other than that being a problem it will almost certainly be a screen issue where the lcd has burnt out.
but in my professional opinion it will almost certainly be a ribbon issue

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1 Answer

Screen problem


Had the same problem/same symptoms, just after it started to get stiff in the hinge and make the sound of wires being "crinkled." When I inspected it closely, I could see that the left hinge has excessive play, i.e., it's loose. I expect to remove the screen and find that the hinge/connector assembly went bad, put stress on some of the wires (or allowed enough play for a connector to lose firm contact), and killed the video. I replaced mine, used Motorola Mobile Phone Tools software to pull off all the data, and let it be. Best of luck.

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