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It doesn't cost anything to post a question. Paying for experts to answer your question is optional. Your post only states that your having a problem with Media Player and it is persistent. Tell me what the actual problem is and I will try and answer. I know there was an update put out by HP for Media player in some models. Initially you might try going to the HP website and downloading the update from the drivers section and see if that will resolve the problem. If you are having trouble with playing some of the media files you can try the one I use which is VLC. It is available at www.vlc.com and plays virtually every type of media file out there. it is free and does work on HP computers. I use it to play both Audio and Video files and movies inlcuding youtube videos and AVI files. I'll see what I can do about your problem when I get your response.
If there is not any sound, it could be due to either the audio settings or the lack of audio drivers. To test sound, you'll need to go into the control panel and click on the "sound" icon. If when you try to play sounds the little preview arrow is gray, then the sound drivers are missing. If it seems to be playing the sounds but you hear nothing, then the speakers are probably muted. Check that. Also check to see that the speakers are good and that they are plugged into the correct port (should be the green one).
Can you check in the Device Manager, "right click My Computer" then goto "Manage", when this opens click on "Device Manager" Is there anything with a "?", this is something not working correctly Please rate our solutions and if you still have problems please call back for more ideas to help you
Thanks Richard Scott Technical Support New Zealand
try to double check the sound settings for your sound card because i know that there is a specific setting that you can change in order for you to know that the option will choose either to play by headset or speaker, hope this helps.
i downloaded media player 11 and it want play even after i have gotten the MPEG I STILL CANT GET THE CORRECT PLUG IN FOR IT..i also brought DRIVERS DETECTIVE and another driver agent nothing is helping me...i have spent over a hundred fifty dollars on different things nothing helps even SRS sound system...please tell me where there is real help my music want play at all on media player 11