Question about Pure Digital Flip Mino Digital Camera

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Flip Mino HD Screen Frozen

After recharging the camera, the screen is now frozen. How do I restart the camera? None of the buttons work.

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  • csaj86 Dec 20, 2008

    I have the same problem except that it froze right out of the box while being used for the first time. I tuned it on and set the time and date then started to record and it froze. It's on but none of the buttons work.

  • cv17 Dec 26, 2008

    I have had the same probelm since day one as well. It seems to constantly freeze during recording and playback. If it is sensitivity, there should be a way to change it. Resetting the camcorder doesn't seem to be a true fix to me. Sounds like a software issue more than anything else since so many users are experiencing the same issue. Any other possible solutions?

  • nekoyasha Jan 11, 2009

    the front screen wont change and none of the buttons work and it wont turn off. =[

  • Dana Oshiro
    Dana Oshiro Jan 28, 2009

    Thanks for trying. I tried this and it didn't work. I think I may have already pressed the buttons too hard and frozen the camera. After telling them I'd tried the pin trick twice, they asked for me to send them the serial # and problem. I'm still waiting to hear back from them as to whether they'll replace my camera.

  • Anonymous Feb 04, 2009

    great. i had the same problem. AND GUESS WHEN IT HAPPENED! a fight started on the bus and everyone was like all over the place. when i got my camera out. i was pressing the buttons like crazy, so imguessing thats how it froze. WHY DID IT HAVE TO FREEZE RIGHT AT THAT TIME!!!!!! NNNNNNNNNNOOOOOOOOOO

  • Anonymous Feb 26, 2009

    i have the flip not hd and the screen cracked. any ideas.

  • Anonymous May 04, 2009

    Froze up on me, while recording. I finally got it to turn off, but it wouldn't turn back on, despite trying the little reset button many times.

  • Anonymous May 16, 2009

    I also have frozen my camera up. What do I do? It is just sitting there, unable to move...pressing the red button won't do anything! Help!


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I had the same problem when it was brand new straight out of the box. Below is Pure Digital's (manufacturer of the Mino HD) response. This did solved my problem.

"Please ensure that you are gently touching the operational buttons on the camcorder rather than pressing them. Pressing too hard, or too rapidly in succession while waiting for a response, can desensitize the touch pad, requiring a reset of the camcorder.

If you find that the Mino has already frozen, we suggest resetting the camcorder.

To reset, simply take a pin and insert it into the reset hole within the camera’s tripod mount, wait five seconds before powering on, and then power on without touching any of the buttons on the back of the camcorder for an additional five seconds.

Please note that resetting the camcorder in this manner will not affect the videos resident on the camcorder; it will simply reset the screen and button sensitivity on the Mino.

Thank you,
Flip Video Support"

I hope this helps.

BTW my Mino HD has frozen twice now (I've had it for 2 hours total so far!) and the reset trick has fixed it both times. It seems to me the buttons are too sensitive or the computer program not the most stable. I hope this is the last of the problems!

Posted on Dec 20, 2008

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After 12 months of wrestling with these problems on my Flip Mino I've finally discovered a cure all solution............I've dumped this appalling piece of junk in the trash can and bought myself a Canon Ixus compct with HD video. Peace and harmony has at last been restored !!!

Posted on Dec 29, 2009

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I totally agree with smithsktcd!!! I just dumped mine in the trash today because it won't take a charge. I'm going back to my old shoe, SONY!! The Flip customer service was horrible, and I'm advising everyone I know to steer clear of Flip.

Posted on Jun 09, 2010

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Se descargo totalmente y no quiere ensender apesar de que esta cargando

Posted on Dec 18, 2010

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Camera Frozen


I tried Option No.1 successfully when my Panasonic DMC-FZ7K froze once:

Option No1:

1. Try turning the camera on with the battery inserted.

2. Now remove the battery while the camera is on.

3. Flip the switch on the camera to off, then insert a fully charged battery. (Make sure that the battery's orientation is correct. Also make sure that the battery being used is not damaged).

4. Now flip the camera's switch to ON again.
Option No. 2:

If you can open the Setup menu then the camera can be reset which might help:

Turn on the camera.

1. Press MENU SET.

2. Press the left arrow button.

3. Press the down arrow button.

4. Press the right arrow button.

5. Now, press the up arrow button several times until the menu item named RESET is highlighted. Push the right arrow button and then select and set YES when the camera asks to be reset.

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