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Dear Friend, First of all, always check the status of your web browser before signing in to windows hotmail messenger.That means that if you try to sing in, be sure that work offline mode in your browser is not checked.Secondly, have you run the MSN MESSENGER port configuration?Third and most important, have you opened the ports in your firewall? Here is the list of thee ports that MSN Messenger uses: 1366 MSN Messenger
1367 MSN Messenger
1838 : TCP MSN Messenger (Gamevoice)
1863 : TCP/UDP MSN Messenger primary (incoming)
5190 : UDP MSN Messenger (incoming)
6891 : TCP MSN Messenger Filetransfer (incoming) - ports 6891 - 6900, one port per file transfer
6901 : TCP/UDP MSN Messenger Voice Telephony (incoming)
5004 : UDP MSN Messenger, ports 5004-65535. Used for AUDIO and VIDEO. Caution: securty risc! Do not open ALL these ports!
5004 : UDP MSN messenger (dynamically uses a port in this range 5004 –
65535 - requires uPNP in your NAT router and/or firewall). Used for
AUDIO and VIDEO. See Microsoft website for details....
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”. Next go to the Menu Bar on right side, click on Action. Go to “TOOLS” and click “Audio and Video Setting and follow the instructions.
please let me know if this has solved and don't forget to rate
This might be a compatibility problem between your webcam drivers with the new Windows Live Messenger program. You may want to:
1. Update your webcam drivers and see if Windows Live Messenger can detect it when you run the Audio Video setup from its Tools menu.
2. Or you can downgrade back to the older version of Windows Live Messenger which is compatible for your camera. Doing this however also requires that you uninstall all the Windows Live Beta products from your computer.
Note: You will not see a separate Windows Live Messenger on your Add/Remove programs, instead you will either see there Windows Live Beta products or Windows Live Essentials.
You can download the older versions of Windows Live Messenger from: