Question about Pro RX65 Radar Detector

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Service needed Purchased Beltronics RX65 Professional series almost 2 years ago. It has worked well for that time. I recently went to use it and after 5 minutes it said service needed then cut off. Each time I turned it off then back on I got the same message. Any clues?

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The internal self-calibration procedure has repeatedly failed, causing your RX65 to display the Service Required message. You need to send it to Bel for repair.

Posted on Apr 24, 2009

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I have a Beltronics Pro RX65 Radar Detector that keeps flashing service required Is there a soution besdes sendng the unit back for repair?


I have the same problem. I chatted with Bel and here's the transcript, FYI:


chatinfo.gifWelcometo Beltronics.! An online representative will be with you shortly. Youare number 1 in the queue. Your wait time will be approximately 1 and 9seconds. Thank you for waiting.
chatinfo.gifYou are now chatting with 'Brian'
Brian: Welcome to Beltronics Live Chat. How may I assist you today?
you: Hi Brian, I
you: own a Bel pro rx65
you: and it gave an error
you: that said
you: selfcal4
you: or something like that
you: then it said service
you: required
you: what does this mean?
Brian: Thereare a number of things that may cause this ERROR message. Please besure that you are getting consistent voltage (does the lighter socketstay ON all the time? Does it do the same thing in other vehicles?). If the display reads "Service Required" not caused by the above, itmeans it has failed it's self-calibration and requires service. Pleasecall our Customer Service Department at 800-341-2288 and they will giveyou a repair authorization number and instructions on how to return itto us so we can take a look at your detector.
you: Oh i see. what's the cost for repair?
Brian: That is a $59.95 repair fee. To set that up, please call Customer Service at 800-964-3138, option 2.
you: and what cause calibration to fail?
Brian: If the reasons listed above don't sound like what's happening, then it would be up to a repair tech to figure out why.
you: I had left it in the car in hot weather. would this be a cause?
Brian: It's possible, over a long time in the heat to develop.
you: I can call either number correct?
Brian: Correct.
you: ok thanks

I called the number and they were helpful, told me to use a packing service like UPS and such. Insure it. And it would take about 5-7 days for them to work on it, another 3-4 days of shipping time.
Considering the reviews on the rx65 and the prices for detectors out there, and considering that they will also apply any software updates (bought mine in '06) the $60 repair fee is worth it for me.

Apr 11, 2010 | Pro RX65 Radar Detector

1 Answer

Why my beltronics doesn't detect?


check the lens and make sure its clean, if not then its bad and needs to be replaced..

Nov 05, 2009 | Pro RX65 Radar Detector

1 Answer

What does it mean when detector powers on and service required


When powering up, the detector goes through a short diagnostics test to make sure everything is working as expected. If there is a problem detected during this time, a message like the one you have displayed will appear. You should contact Beltronics Customer Support to arrange service with one of the methods listed at the bottom of this post.

A link to the manual for your radar detector is provided below:



http://www.beltronics.com/manuals/rx65manual.pdf




Beltronics Customer Support:



Toll Free
800-341-2288
8am-6pm M-F
Email
belradarsupport@beltronics.com
Beltronics USA
5442 West Chester Road
West Chester, Ohio 45069-2950

Oct 06, 2009 | Pro RX65 Radar Detector

1 Answer

No power when pluged in. Fuse is good. Adapter is hot.


You pressed the power button on top of the radar detector? If that doesn't work, first plug the smartcord into your cigarette lighter socket. Then plug in the RJ11 connector into your RX65 while looking at the power lamp on the smartcord. If you see the smartcord power lamp very briefly and faintly flash, then power is getting to your RX65 yet for some reason, even when pressing the power button, it won't power up. In that case, you have to send to Beltronics for service.

Jul 26, 2009 | Pro RX65 Radar Detector

1 Answer

No audio


Hi everyone,

Bel/Escort now uses a special and proprietary "high temp" speaker which resolves issues of speakers blowing due to high ambient temperatures or heat which builds up within the speaker when it is alerting for extended periods of time. If your RX65 is in warranty and you can make a photocopy of your sales receipt, then great! All you have to pay is shipping to Bel. Bell will replace the speaker with the new version, flash your RX65 with whatever the latest firmware is, and calibrate and test your RX65 too. So, all of this is peachy if your RX65 is under warranty.

If your RX65 is out-of-warranty or if it doesn't have a serial number or was bought from a non-authorized dealer, then the service charge as I recall is $80. Thats not bad since your RD will come back working like brand new.

A note about the speakers: They are made by PUI, but the speakers are proprietary to Bel/Escort. Thus you can not buy them from any source -- not even direct from PUI.

Dec 15, 2008 | Pro RX65 Radar Detector

1 Answer

Beltronics rx65


Had to send it off to Beltronics.A common problem they only seem to be able to repair.$150.Yeah,I said the same thing.1-800-341-2288can provide U w/ all that's needed.Thanks

Sep 25, 2008 | Pro RX65 Radar Detector

4 Answers

Beltronics pro rx65


false laser alerts when sun is low..

Nov 06, 2007 | Pro RX65 Radar Detector

2 Answers

Service messge


Same prob here....flashing service mesg...Maybe it is programed to keep the service department profitable.

Oct 13, 2007 | Pro RX65 Radar Detector

1 Answer

Bel RX65 Radar Detector


Call Beltronics tell them you have an RX65 out of warranty. They charge about $65. When I did mine I sent them only the detector and they also set me a new cord & suction cups.

Aug 14, 2007 | Traveller II Radar Detector

4 Answers

Need Help with my radar detector


your speaker is bad more than likely,the heat and cold affect the little speaker and eventually fry it.you need to replace the little speaker.

Apr 30, 2007 | Pro RX65 Radar Detector

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