Question about JVC GR-DVL300 Mini DV Digital Camcorder

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Pc does not see my jvl gr-dvl300u, why? is port wrong or what?

I purchased a JVC GR-DVL300u digital camera, installed the software over the internet to my PC, connected the serial cable, and the video capture program worked fine. But.... Recently I installed software for a "still" digital camera and now my video capture program will not connect to the JVC camera. have windows 2000 does the usb drivers blocking the RS232 serial port? any ideas?

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