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Installed HP C4580 printer via USB. Now computer won't start.

Installed the All-in-one printer via the USB cable for my HP Pavilion 1240n desktop. Prints fine but I can't start the computer after powering down. If I disconnect the USB the desktop starts fine. I also installed this printer wirelessly on a laptop and this works fine. Any ideas?

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  • marzik Dec 14, 2008

    To be a little more specific--when I start the computer with the USB cable connected, it goes to the screen "Please select the operating system to start." I ;loose all functionality. No mouse, no keyboard. I have to manually shut it off, disconnect the cable and turn it back on to resume normal operations.



6 Suggested Answers

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Posted on Jan 02, 2017

  • 89 Answers

SOURCE: Only printing when I disconnect the USB cable

VERY INTERESTING! lol. Not a Lot i know to try, But just re install the printer, I know on most HP Printers they require the printer to be unplugged while installing, But on Mac i hear they automatically install, So it HAS to be plugged in... just delete the printer driver and try to reinstall. Hope this helps!

Posted on Nov 24, 2008

  • 217 Answers

SOURCE: Have to keep setting up HPLJ 5P on a USB port everytime I print!

1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.

Posted on Nov 29, 2008

  • 62 Answers

SOURCE: hp 8250 photo smart printer


That's mean printer is working fine, Download HP Printing Diagnostic Utility and run. Find out the errors which appear after run Diagnostic Utility.

If you still facing then try to updete printer driver or software.

Use Device Update

  1. Do one of the following:
    • Double-click the update .exe file you downloaded from the HP Web site.
    • When prompted by the Software Update utility, accept the device update. The Device Update Wizard opens on your computer.
  2. At the Welcome screen, click Next.The Select a Device screen displays.
  3. Select your HP All-in-One from the list, and then click Next.The Important Information screen displays.
  4. Make sure your computer and device meet the requirements listed.
  5. If you meet the requirements, click Update.A progress bar or other such designator displays.
  6. Do not disconnect, shut down, or otherwise disturb the HP All-in-One while the updateis occurring.
Note : If you disrupt the update, or an error message displays that indicates that the updatefailed, click Contact HPon this page for assistance.After your HP All-in-One restarts, the Update Complete screen displayson the computer and a test page prints from the All-in-One. 7. The All-in-One is updated. It is now safe to use your HP All-in-One.

I hope it will fix the issue. After doing all these things if you still facing the same problem then you need to download printer driver and installed on your computer.

First you have to check which operating system is used with your product? And download software from here ( you need to download HP Full Feature Software and Drivers)

Uninstall the software
Method one

Disconnect the HP All-in-One from the computer.
Click Start , Programs or All Programs , point to Hewlett-Packard , then HP PSC 1500 All-in-One series , and then click Uninstall software .
Follow the on-screen instructions.
If asked to remove shared files, click No . Other programs that use these files might not work properly if the files are deleted.
Restart the computer.

Method two
Use this method if the Uninstall Software option is not available in the Windows Start menu.

Click Start , point to Settings , and then click Control Panel .
Double-click Add/Remove Programs .
Select HP PSC & OfficeJet 4.5 , and then click Change/Remove . Follow the on-screen instructions.
Disconnect the HP All-in-One from the computer.
Restart the computer.

Then reinstall the printer driver again.

Chittaranjan Mantri

Posted on Jan 05, 2009

  • 623 Answers

SOURCE: HP C4580 won't go online

Thank you Nadine,

yes - the plot is thickening now!

To your problem:
The printer itself will never go online. If you want to print something from the internet (a web page i.e.), your computer is establishing that connection via a web browser (Internet Explorer, Firefox, etc.), like the page you see right now.
If you want to print something, you have to choose the "Print" command form the "File" menu in your application or hit the "Ctrl" key and "P" at the same time.

In the upcoming dialog you can choose your printer and the printing preferences. Try it right now and print this page. (Make sure you select "1 to 1" in the "Print Range" options, otherwise you might end up with a lot of scratch paper...)

Did it work?

If so - any other questions?
If not, post a comment and tell me what happened.

Posted on Jan 17, 2009

  • 18 Answers

SOURCE: I can't connect to my HP Deskjet 460 via

Is your Deskjet still in the default "Private" mode? If so, change it to the "Public" mode.

In the toolbox, go to the printer services tab and choose configure Bluetooth settings. Change the mode to public mode.

Go to --> http:/

Posted on Feb 09, 2010

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