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I have an acer aspire 4920 laptop and after installing an update (i have windows vista and they suggested i do that after experiencing wireless problems) I cannot get my computer to start. It goes into Startup Repair mode, and then tells me it cannot solve it automatically. I can get it to offer me options which are: system restore (which when I press I can't do), windows complete restore (I don't have backup for my files so really don't want to do this!) Windows memory diagnostic tool (did it, it achieved nothing) and Command Prompt.

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You are in troubled waters.

The best you could do is do is the "Windows complete Restore".

Since you do not have a backup, you will have to perform one before doing the restore.

The easy way to do this, is to download a linux live cd like Ubuntu (from a different PC) and burn it, start the computer from the cd and save your data to a DVD or other backup option you might have.

To start from the Ubuntu cd, you will restart the computer and press F2 to access the setup page, select "boot" from the categories and and get sure that your cd/dvd is the first choice. Save the changes and exit.
Then put your Ubuntu cd in the tray and restart the computer. The system will boot from the cd (without changing your hard drive data). When prompted, select the first line (start Ubuntu without installing) and wait untill it finish booting. On the top of the screen you will see a menu bar, select "places" and the select your hard drive. Choose the files you want to save and copy them to a SD card or other media (you coul use an Ipod or extarnal hard drive). When you finish just restart the PC and take the Ubuntu cd out of the tray. This will take you back to the Windows dilema. Proceed with the system restore and when finish, copy your data back to the hard drive.

Good luck!!!

Posted on Dec 13, 2008

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