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Take the bottom panel off the waher, put water in the machine, and watch to see where it is leaking. If you don't see a leak during the regular cycle, put the machine in drain and spin mode, and watch for leaks there. You should find your leak during one of these cycles so you will know what part you need.
Was water poring out of the drawer when the appliance was in spin?if so then possible cause is that the appliance hasnt draqined its water first. It is trying to spin with water in drum and it has to go somewhere.
Is the appliance overfilling? Water level should just come to the bottom of the door but if you see it rising up to the top of the door then you have a problem with the water level sensor (or a blockage)
From experience with the type of fault you have i would say that its not draining all the water before spin. If you have a pump out function then do this a few times until ALL the water has drained. put a large towel in front of bthe filter and unscrew filter cover and check for a blockage. If you cant find anything then you may need to call a engineer
if your hotpoint has no obvious filter its likely to be the type that has the filter built into the main exit hose from the drum to the pump. Clearing these is not as easy.Pull machine out and unplug it, on the rear there is a panel at the bottom which when removed you will see the pump where the exit hose attaches. From the pump to the drum is normally a wider black pipe and this contains the filter. removal of the pipe from the bottom of the drum is normally a jubilie clip but some have plastic clips that are easy to break. once you have dropped the pipe from the drum ( water goes everywhere ) you can then remove the white filter assembly which is like a shuttle **** with ping pong ball in it. clean out fully and make sure its all back together as before.
there is a blockge so the water comes out the way it went in when spinning,
check the filter at the bottom of your drum.
rear of machine, take panel off and look in to see black rubber attached to drum about 3" diameter. filter in there.it's a kind of basket with a ball float in it.
put back the way it came off as only fits 1 way.
Check that water is draining out o/k and that the outlet hose is not kinked or restricted.
Make sure pump is o/k.
if it has a removable filter at the front, then remove and clean.
If no exterior filter, then remove rear panel of waher, locate pump at bottom right of m/c. undo the clip that secures the large black hose to the bottom of tub, and remove the hose.
Remove and clean plastic filter inside the hose.
Refit and make sure the hose is on properly, test for leaks.
Hopefully, this will solve the prob.
Plz rate my solution.
The water is coming out of the dispenser because it is going into spin with water in the drum due to it not draining properly.
So you need to check the filter.
If there is no filter at the front bottom of m/c, then you need to remove the lower rear panel on the m/c, locate the large black hose going to the bottom of the drum, undo the clip[ securing hose and remove hose.
There you will find the filter, remove and clean.
Check the pump at the same time for any obstruction.
Refit hose, making sure you get it on properly.
Test for leaks before fitting back panel.
Plz rate this solution.