Question about Brother CS-6000
Error message E6 but I cannot see any tangled thread, and it will not let do anything. Help. Brother 6000i
I am in the middle of fixing this same error. I phoned Brother service in Manchester and they are spot on. Give them a try, they talk you through the problem and suggest things to do to narrow down the cause. Make sure you have the model and serial number as this saves time. In extreem cases you can send your machine to them by parcel post and they will look at it free of charge and then give you an estimate for any repairs needed. If you decide not to go ahead, you can elect to have the machine returned to you for the cost of the postage.
In my case I bought the machine second hand off of E-bay and was getting the dreaded tangle/needle message. I phoned the service department and I was told to thread the machine up and switch on. Then they give you several things to try. Essentially you need to get someone to press the start button while you immediately turn the handwheel forward gently and smoothly.
If this stops the message coming up then you must suspect the motor or its fuse. In my case, it would seem the machine had been dropped as there was a hairline crack in the circuit board which stopped the power getting to the motor.
Posted on Jul 30, 2009
If your thread is not tangled .The E6 will come up also if the top thread is not threaded properly. Is your thread breaking at all ?
Posted on Feb 05, 2009
The same problem with mine. It's almost new, but begun to show this error. And there is no thread inside. It seems to be a software error.
Posted on Apr 25, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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