Question about LG enV VX9900 Cellular Phone

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My p[hone wont let me talk to people

I have an Verizon LG 9900 EnV. It is in excellent condition. Last night I tried to call people but I can;t hear it ring or I can't talk to them. They complain that they can't hear me. My sound is turned up as loud as it can go. I still can't hear the numbers or anything else beep, nor can i use speaker phone. My keypad and ear volume is turned up really loud too.... can someone please help me?

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  • paintedbrick Feb 08, 2009

    LG Envy ear volume is on but can not hear anything, no rings but it is calling.  text alerts work, speaker phone will not go on during a call. Do not have a hands free device.  

  • Anonymous Feb 27, 2009

    Woke up this morning and I can't hear anybody on the other side of calls. Speaker phone doesn't work either. Sound is turned up all the way, didn't drop it or anything, it's just NOT WORKING.

  • harperd999 Mar 18, 2009

    Same problem as of today 3/17/09 with my husband's lg env. The phone is a little over a year old

  • Anonymous Mar 28, 2009

    people can't hearme but i can hear them.

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I'm having the same problem on my phone. LG 9900. Tech support told me to buy a new phone. But my friend had the same problem just a day before mine did. Tech support told her to dial *228 and then push 1. You can't hear anything but the phone is updating. It will restart after its done. Worked for her but not me. Maybe it will help.

Posted on Mar 04, 2009

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Wiggle paperclip in headphone jack

Posted on Feb 09, 2009

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The tip from tiggerbif24 was helpful in pointing me in the right direction on this issue. Engler710 also provided a clue. I inserted an earpiece plug in the earphone jack on the phone and noticed it wouldn't go all the way in. I made a call using the ear piece and could hear the other person talking but they couldn't hear me. I tried the paper clip wiggle but it didn't work then put the phone jack back in and forced it to seat fully. There was a noticeable pop when it went in but when I took it back out, the sound was back on the phone! Whoo hoo! Evidently LG has an issue with the earphone jack on this model.

Posted on Mar 18, 2009

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Did you use a head set for it? Like use the ear piece to talk in the car? If so it may still be on car mode. Put the extension back in and take it out.Thats the only time mine has done that,

Posted on Dec 16, 2008

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1 Answer

The people I call can't hear me on my LG Env VX 9900


With the phone OFF and BATTERY OUT.
BACK COVER OFF.
====
Pass a vacuum cleaner gently over the MIC for two minutes.
A small paper clip can be use to assist removal of dust and dirt.
DO NOT PUSH paper clip or any object inside.
====
Inspect for dis-mounted item inside the phone.
====
Re-insert battery and cover.
LG Env VX 9900 is the best music and simple video phone.
Do this clean up around the lower MIC portion will keep the sound quality is check.

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I strongly encourage changing the code going to Settings & Tools > Phone Settings > Security > [Enter the last 4 digits in your number] > Edit Code

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