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Just finished setting up my HP 640 Fx and tryed to test the fax machine by dialing the number in the setup guide and I received the following message:"No answer from the remote Fax". Please help.

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Sorry I'm not interested in your plan as of yet. I just bought the machine and expected some support for setup and under warranty without having to pay for it. Once it is out of warranty I may be interested. I would at least expect HP to provide this support without having to pay. This doesn't say much for the company. If they do provide this help I would expect your organization to at least give a potential customer HP support information.

Posted on Dec 14, 2008

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Hi my hp 640 will not answer a fax call, but will answer only if we pick up the hand set.


Issue When the all-in-one product is sharing a phone line with voice calls, some calls are interrupted by fax tones. Follow the steps below to solve the problem.Step one: Check the Rings to Answer setting If Auto Answer is enabled, the HP fax product will answer the phone line when the number of rings reaches the number of rings specified in the Rings-to-Answer setting. When voice calls will be received on the same phone line as faxes, set to rings-to-answer to 6. If you do not want the fax to answer automatically, either turn off Auto Answer from the front panel and receive faxes manually (this may result in lost faxes) or subscribe to a distinctive ring service from the phone company (if available). Refer to the Answering faxes manually section below to learn how to answer faxes manually or refer to the Using distinctive ringing section below for more information about using distinctive ringing. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. Follow the steps below to check or change the setting for all models except the HP Officejet 500 and 600 series:
  1. Depending on the model, press either Menu , Setup , or Fax Setup repeatedly until Basic Fax Setup appears in the display.
  2. Press Enter (or Start or OK ).
  3. Press the right arrow button repeatedly until Rings to Answer is displayed, and then press Enter .
  4. The number of rings before the HP fax product answers will be displayed.
    • The setting is correct if it is 6. Press Cancel or Stop (Stop Fax) to exit the menu.
    • If the number is not 6, press the right arrow button until 6 appears in the display and then press Enter (or Start or OK ).

Aug 30, 2011 | HP 640 Inkjet Fax Machine

2 Answers

Need a new manual------ lost mine


Click here to download User Guide and Setup Guide for HP 640 Inkjet Fax

Hope this helps! Good Luck!
CreativeTECH

Jan 07, 2011 | HP 640 Inkjet Fax Machine

5 Answers

I don't understand the one touch dialing on the HP 2140


Hi Suzeo. Many HP fax machines have the function you are requesting. It is called the broadcast fax feature. Look in your owner manual for this feature. If I knew which model you have I would have researched it for you. IF by chance, your machine does not have this feature, it would be money well spent to replace your current machine with one that does. Depending on how many pages the daily fax is, I am estimating that you are spending an hour or more each day on this task. J.

Jul 03, 2010 | HP Office Equipment & Supplies

1 Answer

When dialing number it is giving a "wrong number" signal


As you said, the set up is either trying to dial a "9" or other number to access an outside line before dialing your destination number. You will need to get into the menu and delete that command. After that, you should be able to dial out.
Remember to have the fax set to "FAX" not "TELEPHONE" to send and receive automatically.

May 18, 2010 | Brother FAX-1020e Plain Paper Thermal...

1 Answer

I have the same Problem...HP 640 Not sending FAXES


Plug a regular phone into the phone jack and test to be sure you have a dial tone.

Sep 17, 2009 | HP 640 Inkjet Fax Machine

1 Answer

Problem with my hp 640 fax


once you dial the number you fax will automatically start sending the the Fax signal which sounds like short beeps. This is done so the receivers phone (when answered) will recognized the beeps and switch to fax receive mode.  If you are getting the recording that you mentioned above, that means the number you dialed was not successful in making the connection.  Once you dial the number you should hear the phone ringing followed by some churping noises when the other end answers the call... then other churping and gargle like sounds initially as the fax proceeds.  
sounds like your are having trouble with the number you are dialing.
Hope this helps..
~enov8

Feb 24, 2009 | HP 640 Inkjet Fax Machine

2 Answers

Cannot receive faxes, but can send


Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Aug 25, 2008 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Not Receiving Faxes


It sounds like you're not set for AUTO RECEIVE. Try unplugging power cord and re-plug in

Aug 13, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Can't get the Fax Machine to SEND a fax


Check to make sure that "mode" is correct. "Auto Receive", and/or, "fax" mode (not printer, etc.,)

Anne

Jan 25, 2008 | HP 640 Inkjet Fax Machine

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