Question about Denon AVR-2800 Receiver

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Denon AVR-2800 Reciever

I recently switched from my local cable provider to Direct TV and I am experiencing problems with Dolby Digital audio dropping on my Denon AVR-2800 when I press a DVR control button i.e. rewind, fast-forward, skip-forward, etc. I do not experience any problems with analog audio. Direct TV has swapped my HD DVR three times with different models (HR21, HR22, and HR23) and I continue to experience the same problem.
I purchased my Denon reciever in 2000 and it has worked flawlessly until now. I previously had the cable company's MOXI HD DVR and experienced no problems with the Dolby Digital audio dropping. I am using the fiber optic light cable connection for digital audio. I have tried another fiber optic cable, but it did not remedy the problem.
It sems to me as the audio signal is being interrupted from the HD DVR to the AVR-2800 when I press a DVR button and the reciever is unable to reestablish the connection. If I press the Pro Logic Surround button on my Denon remote the Dolby Digital audio is reestablished again. The Dolby Digital audio works fine for as long as I do not press a DVR control button. What makes it even more perplexing is that the problem does not occur every single time I press a DVR control button, but it does occur with a high level of frequency (about 98% of the time). This is a very frustrating problem since this problem defeats the purpose of a DVR. I don't think there are any settings that I can change on my AVR-2800 to help prevent this problem. I use the "Auto" setting where the reciever detects the input signal.
Is there anyone out there that has experienced a similar problem or might have an idea why my reciever loses the Dolby Digital audio?

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  • grpaine Dec 19, 2008

    If I didn't know bettter I would have thought I wrote your posting. I have the exact same problem, including swapping out my HR20 for a HR21 then a HR22. I have also tried multiple optical cables, all 3 optical ports on the Denon and a coax cable. During audio loss if I unplug the oprtical cable then plug it back in the audio returns. If you don't mind, please email me directly. Maybe we can help each other to get this annoying problem fixed. My email is greg at gregpaine dot com.

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SOURCE: Denon AVR 2800 digital hookup to PS3

If your TV has an HDMI input, hook up the PS3 w/an HDMI cable to the TV. This will give you a high def picture (set up the PS3 to output the max resolution your TV displays). That will take care of the video side.

Next hook up an optical cable from the PS3 to the receiver. In the PS3 menu, you have to change the audio settings to output the sound via the optical cable.

Finally to get sound out of the receiver to the speakers, you have to setup the receiver source input. For example if you setup the PS3 to play thru "VCR" input, then you have to make sure the VCR input is setup to use either optical 1 or optical 2 for sound (whichever one you have the optical cable plugged in from the PS3).

  • I found this solution on a different site... it worked for me. I needed to change the sound settings in my ps3 to optical... then i selected dolby 5.1.... that took care of my sound.

Posted on Dec 24, 2008

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