Question about Kodak EASYSHARE G610 Thermal Printer

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Printerdock paper error - unplug 5 secs - restart

Have tried all troubleshooting suggestions. Paper feeds1st time to the back of the printer prior to the error message then stops. The color cartridge is new, have checked it and it is in correctly. Don't see any way to put it in wrong. It is a Kodak cartridge and paper. Printerdock is approx 3 years old. Thank you. John Dune
528 Rio Grande
Edgewater FL 32141

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  • merrycoffee Jan 19, 2009

    I have the exact same problem. The printer will try to grab the paper and sometimes it doesn't on the first try but it eventually gets it. Once it takes it in completely it starts coming back out the front like its printing but its blank and it spits it out and says paper jam. New paper and new cartridge. Big bummer. Does this everytime now and nothing is stuck inside.



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