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on the bottom of the mp3 player there is a very little button that u need a needle to push its the reset button sometimes these mp3 freeze and u must push the reset button it u dont loose any music or saved files anything like that it just basically turns the mp3 player off for u so that u can then turn it on using the play and pause button on the side of the mp3 player if this doesnt work the i guess tuff nooges
Push the menu button (the one one with the file folder) until "search" is displayed. Push the down arrow key 10 times until "advanced menu" is displayed. Push the right arrow button until "format" is displayed, select "Format ok" and push the play button. Problem solved.