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Freezer problem Thank you for your help on my post. I have the freezer torn apart so I would like to check the fan and temp sensors for proper operation before I put everything back together. Everthing you said makes sense but I would like to know what the resistance range is for the fan temp sensor. When I have the meter hooked up the temp sensor it is open. I would think that I would get some resistance reading if it were ok. I'm thinking that the fan was not being prompted to turn on due to the malfunctioning temp semsor. You are correct that there are 2 sensors 1 at the top and one at the bottom of the freezer.

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Resistance range for the sensor? I honestly don't know. I would have to determine exactly what part number, locate a manual etc.

In reality, it doesnt matter though for the purpose of diagnostics in this situation.

If the sensor is open at room temp and at 32 degrees, you have a bad sensor.
(some sensors close at call of operation, some open at call, so one cannot always go by the "if its open at room temp, its bad" assumption.)

Get a glass of water filled with ice, stir a little. You will have 32 degree water. (Water changes state at precicely 32 degrees.)
Place the sensor end in the water. If its still open after a few seconds, replace the sensor.

Posted on Dec 14, 2008


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The refrigerator is leaching inside from the top part against the back wall and it's not cooling properly. The top freezer keeps the things frozen, but looks like sometimes stops working, because is...

Hi and welcome to FixYa, I am Kelly,

This particular unit was made in both a top mount and a side by side:
Model 253.64802
and 106.64802
Which one is yours?

It is difficult for me to post a proper solution without knowing which unit you have. Having said that..there are many things to check.

1. Feel the cabinet where the door gasket mates to the chassis. It should be warm to the touch but not quite warm or HOT. If you notice that it is quite warm to hot.. open the back of the unit by removing the fiberboard cover behind the compressor. Check the condenser coils for blockage and the condenser fan for proper operation. Clean off the coils and fan with the unit unplugged. Also clean out the drip pan and ensure that the END of the compartment drain tube is free of obstructions. The unit must remain off for at least 15 minutes anytime it is unplugged so that the compressor will restart properly.

2. Inspect both doors to make sure they are properly mating with the chassis and that none of the gasket material is torn. Any air gaps can cause the symptom you describe.

3. The 253.64802 was ice maker capable. If you have an ice maker reach back behind the ice maker and check the rubber water fill tube for ice blockage. If it is blocked with ice most likely the ice maker inlet water valve is bypassing water when it supposed to be off. This makes sheets of ice on the bottom of the freezer compartment and in the ice bin. The only remedy is to replace the water valve as they are not repairable.

4. If the back wall is all frosted up or there is ice protruding through the access panel vents you will have to do a manual defrost. The is done by unplugging the unit.. removing the freezer contents and directing an external fan into the freezer compartment for just over 2 hours. (Water mess)
After the 2 hours clean up all the residual water and return the unit to normal service.
Should you have an automatic defrosting circuit problem the frosting routine on the back wall will repeat in 2 - 5 days depending upon how many times the freezer is opened. Automatic defrost problems are most often caused a failure of one of the following components:
a. Defrost control
b. Defrost heater
c. Defrost temp sensor / thermostat (depending upon model)
If any one of the above fails the automatic defrosting process will stop working. However if the temp sensor / thermostat fails it usually results in the compressor not starting at all so the problem will most likely be a. or b. above.

5. The evaporator fan motor in the freezer compartment may have failed or is not running at full speed. Make sure the fan is running. If you do not hear the fan running.. make sure you check it again after doing the manual defrosting procedure listed above. Ice build up will lock an evaporator fan blade in the ice and you may be tricked into believing the fan is bad when it was just frozen in place.

The steps above will most likely help you identify the problem.
I really need to know which one of the units you have the 253.64802 or the 106.64802.
You can find parts for your unit by going to and doing a Model search near the top of the page. The model number is entered just as it appears above.
Thanks for choosing FixYa,

Jul 23, 2011 | Kenmore 64802 Top Freezer Refrigerator

1 Answer

Freezer fan is making a strong noise as if it was not functioning properly


The evaporator coil is probably covered with ice, before fan gets damaged, unplug unit from wall outlet, remove freezer back panel (where the fan is) and using a heat gun or hair dryer, melt all the build up ice, make sure the air duct is clear of ice also. When finished, replace back panel and plug unit back on. Check temp. settings, lower freezer setting by 1 click.

Don't forget to rate this post!! Good Luck!!

Jul 12, 2010 | Refrigerators

1 Answer

What is proper operating temp of freezer/refrigerator?

0-5 F in the freezer.36-42F in fresh food.
Check for ice buildup on the back wall of the freezer. Check the freezer fan motor. Check the compressor fan motor.

Sep 06, 2009 | Kenmore Refrigerators

3 Answers

I just has the motherboard replace last week and now the Refrigerator side stop working and I have Ice on the back wall of the frezzer . Frezzer is still working well. gss22wgmd

You don't say why the mother board was replaced. Make sure the board was the correct one, part number WR55X10656 for your GSS22WGMD and that all plugs are firmly and correctly attached to it. If yes, then check the defrost heater (located behind the back wall inside the freezer, near the bottom) to see if it is burnt out. (If you disconnect the wires from each end of it and test, finding no continuity, it is bad) It is a part number WR51X10101 for your model, and is a fairly common failure point. While you have that apart, manually defrost the coils with a hair dryer. (the manual defrosting alone will get your refrig working for at least a week, allowing you time to get any needed parts.) If left alone without defrosting, your freezer section will not be working well soon either.

Jul 29, 2009 | Refrigerators

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My refridge isnt cold enough but my freezer isthe fan sounds like its running and the condenser is on. also the fan/condenser are never turning off by them self

This has happened in my GE side-by-side (model GSS20IEMDWW). For me, the problem was caused by a faulty temp sensor in the fresh food side. That sensor never signalled the computer that the temp in the fresh food side was cool enough, so the compressor ran constantly.

Since the compressor was running constantly, the evaporator coils (back wall of the freezer compartment) eventually iced over (took about a week). Since the fan that draws air over the evaporator coils could no longer move any air (due to the icing), the temperature in the fresh food side continued to climb. (The fresh food side is chilled through a hole with a motorized door at the top of the dividing wall, so if no air is moving in the freezer compartment, temps in the fresh food compartment climb.)

I replaced the temp sensor in the fresh food side and solved the problem for a while. About six months later I had the same problem again, so I replaced both temp sensors in the freezer compartment - which solved the problem again. (My fridge is about seven years old.)

If you are going to replace any of the temp sensors, replace them all under the principle of "if one failed, the rest will soon fail too".

Use a website like to look up a parts diagram for your fridge and see if you can order just the temp sensors. Other websites ( and may also be helpful. I have no affiliation with any of the sites I just mentioned - I'm just posting them as resources.

Jul 28, 2009 | GE Refrigerators

1 Answer

We have a true T49F freezer and the evaporator fans are not running. The compressor is running on startup. The coils are cold. But are freezing up. Shouldn't the fan be on, or does the cabinet have to...

Freezers have a sensor that is referred to as a "Fan Delay/Defrost Terminator". It senses the temp during the defrost cycle. Usually, when the evap temp reaches about 50 degrees, there should not be any frost or ice on it. This device terminates the defrost cycle. It also keeps the fans off so warm air is not circulated. When the evap gets to about 20 degress or so, the sensor switches on the evap fans. If the fans are not coming on, either the sensor is bad or the evap is not reaching the proper temp to cause the sensor to turn on the fans.

Hope is helps to clear up some things and point you in a direction as to what might be going on.

Jul 12, 2009 | True 49 cu. ft. / 1388 liter Commercial...

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Fridge and freezer not cooling down

It seems it's the defrost sensor (freezer side). Waiting for it to come, ordered this morning. It appears to be a defrost fault, having read on the web it seems you can check the defrost sensor with a meter across whilst holding the actual sensor in your hand tightly to see if the resistance changes, anyway it didn't. Will post when the new one comes and I change it.

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1 Answer

Temp not holding. temp up in the 60's

Possible poor connection where the fan was replaced on 6/9. Possible bad switch that turns the fan and light on and off as the door is used.

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1 Answer

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I don't have enough information. Use a freezer thermometer and check the temp. If below 0 probably a bad thermostat. Sides getting hot is normal. Thats how it gets rid of the heat from inside. In the summer a freezer can run over 80% of the time. Again this is normal. Another thing to check is the gasket around the door. See if it is worn or torn and is sealing properly. If there are condensor coils under neath clean them check to see if the fan under there is working when compressor is running. (Not all freezers have coils underneath. Some have them in back, Smaller units just use the side of the cabinet.)

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2 Answers

Refrigerator problem

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