Question about Pantech Duo Smartphone

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THE DISK THAT CAME WITH MY PANTECH DUO IS NOT COMPATIBLE WITH WINDOWS VISTA AND I CAN NOT SET UP MY PHONE

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Try this:

make sure Modem Link on the phone is set to Inactive by going to:

At the Home screen, press the left soft key to go into the Start menu.

  • Click on Settings.
  • Click on Connections.
  • Click on Modem Link.
  • If it is set to Active, press the control pad left or right to select Inactive, and press the left soft key Done.
However, if the Modem Link is was already set to inactive. Do the following:
  • At the Home screen, press the left soft key to go into the Start menu.
  • Click on Settings.
  • Click on Connections.
  • Click on USB to PC.
  • Make sure Enable advanced network functionality is not checked. Then press the left soft key, Done.
After performing this step the phone should connect to your computer via usb and Vista should successfully detected it and you should be able to copy files over and get it set up.

Posted on Dec 16, 2008

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Posted on Jan 02, 2017

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Install the latest Duo software load, from:
http://www.pantechusa.com/html/images/software/download.htm

If you still have ActiveSync problems, try:
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2) On the phone, go to Settings > Connections > Modem Link > then set the modem link status to INACTIVE.
3) On the phone, go to Settings > Connections > USB to PC > then select Enable advanced network functionality.
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