Hi there.
It sounds like your copy may be having issues connecting
to the authentication server. Try temporarily disabling your antivirus
and firewall, and adding the .exe for the game to the allowed programs.
OR
This is what you do:
1: Right click my computer, properties.
2: [Click] on advanced system settings
3: Go to Advanced, Performance click on [settings]
4:Click on [Data Execution Prevention]
5: Add your application and apply.
It should then work, goodluck
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