Question about HP Compaq Presario 2500 HP Pavilion ZE 5000 NX9010 Series (chassis bottom)319470-001 (319470001) CD-ROM Drive

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Have no discs to reboot system

Bought a refurbished laptop from internet, when first switched on allowed me to enter code for wireless internet and the internet worked, before i could do anything else microsoft critical updates were needed when started computer went to blue screen and top of the page said KERNAL-DATA-INPAGE-ERROR possibly software not installed properly ect... begining to dump phsical memory, then switched off when i turned back on it doesnt get to the windows page has black page with drive error, very upset as this is a xmas presant for my daughter have no discs no manuals.This was a refurbished with drive cleaned and windows xp freshly stored (supposidly)

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Xp was corrupt and had to be rebooted useing a new Xp disk, Also Hard Drive was not formatted correctly Needed new Hard Drive.

Posted on Dec 16, 2008

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