Vac wont pull/**** anything while we try to vac floor,

Often times when people bring a vac in for repairs and say it has no suction at the floor it has good suction but not good agitation. Make sure the belts in the clutch are new (some people are selling used clutches with stretched out belts) and the brush roll is good. If the agitation from the brush roll is not good it will not pick up even light soils like hair and lint.

Hi,
Here is a tip that I wrote about my Bissel ... the hose should just pull out... it is just stuck in there tightly...
Bissell Bagless Upright Vacuum not working
http://www.fixya.com/support/r4387950-bissell_bagless_upright_vacuum_not

heatman101

My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

So I have exactly the opposite problem, it sucks in floor mode but the hand held has zero suction. My daughter and i just spent the last hour disassembling and diagnosing and found this: The way the suction tube is configured, you have two places to **** from, the floor and the hand held hose. If you look at the back of the machine, you can see the "y" where the two hoses join. just behind the beater bar there is a blast gate that closes when you stand the machine upright. This closes the blast gate and directs full sution to the hand hose. In floor mode as the handle tips back, a follower wheel and spring move the blast gate to open. THIS IS THE IMPORTANT PART...if the hose is not docked, there is a second place for the suction to go and you will get no suction at the floor. In my case, the center post where the spring mounts is broken and the blast gate flap does not close, so the hand hose gets no suction because it is like a straw with a hole in it, the air will seek the least resistance. In your case you either have not returned the hose to the docking port or your blast gate is stuck in the closed position. To check this remove the two screws and clamp that secure the lower hose to the suction manifold. Pull the hose stright an look inside to see if the blast gate is open or closed. Use the release pedal to cycle the machine between upright and floor mode and you should see the blast gate open and close. If you don't, well that's a whole other story. I'm off to see if I can find a replacement part at repairclinic.com. If not I will have to get some polyester epoxy and fix it myself.

Because this unit is bagless there are more gaskets to seal the suction portion of the vac. you are most likely missing a seal, can you remove the basket and place your hand near the suction on the vacuum? it is shielded so you wont lose fingers. if there is suction there, look at the bottom of the basket for a gasket, same for the top

does it have a bare floor setting that shuts off the beater bar? if the brush is revolving it will scatter dirt instead of picking it up

When you use the upright Dyson, the handle has to be in the upright position for the hose to work. In this position, there should be a clear way through for the suction to the hose, and the suction for the normal sweeper should be off. This is all very mechanical, not electronic, and if it does not work there is either a blockage in a bit you haven't found, or a broken plasic component which should be obvious if you take out all the bits in the pipe run that can be removed - there are quite a few of them!
Hope this helps
Richard

Sounds like there is a clog..

Usually its in the hose - look closely.. Stretch the hose out straight and look in there good..

Or a clog could be in the vac close to where the hose conects to the vac on either end..

This is most case scenario with these types of vacs..

I hope this helps !!
Please rate me good ;o)

Most suction problems are caused by a clog from picking up something you probably didn't see or if you have pets an accumulation of pet hairs!

To clear it out take a metal coat hanger and unbend it til it's straight, then bend the end and tape it so when you push it through to unclog your vac it doesn't rip the hose.

Push the coat hanger in from the bottom brush area through the opening where the suction is. Also push it in and out anywhere else you can......You'll probably find something clogged....keep working it til it loosens and intermittently turn on the suction.

If you have a second vac with a hose, use that hose for suction on the clogged vac!

This should do it!
jack

With vac upright suction is sent to the hose ie top of vac handle when handle is tilted down to the user vacuum position it should send the power suction to the floor also make sure collection bin it in securely that make be the problem