Vac wont pull/**** anything while we try to vac floor,
Upright position will not pick up anything (zero) suction. But if you use the hose or test it, there's a ton of suction. Checked beater bar, belt, and even checked the rear hose, can'd figure it out. Girlfriend purchased this unit in Aug. from Lowes and they **** too.
Hoover Windtunnel Twin chamber 12 amp,Model # U5753-900
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Re: Vac wont pull/**** anything while we try to vac...
If you are getting suction thru the hose and not from the bottom section.. you have a clog somewhere inline with the base area... If you have access to a shop vac ... unplug the Hoover, open up the base and remove the beater bar /belt assembly.. then hold the shop vac nozzle on the point of entry to where the Hoover pulls the debris into the dirt compartment. I am fairly certain you have a clog somewhere in that ducting.. Stubborn ones may need a little motivation.. so you may be able to get an electricians snake or metal coat hanger bent to release the jam..
Hope that helps..
And you are right , regarding Lowes..but don't exclude Home Depot from the same rating..LOL Once the sale is done.. so are they...
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Often times when people bring a vac in for repairs and say it has no suction at the floor it has good suction but not good agitation. Make sure the belts in the clutch are new (some people are selling used clutches with stretched out belts) and the brush roll is good. If the agitation from the brush roll is not good it will not pick up even light soils like hair and lint.
I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine.
I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone
My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty
Because this unit is bagless there are more gaskets to seal the suction portion of the vac. you are most likely missing a seal, can you remove the basket and place your hand near the suction on the vacuum? it is shielded so you wont lose fingers. if there is suction there, look at the bottom of the basket for a gasket, same for the top
When you use the upright Dyson, the handle has to be in the upright position for the hose to work. In this position, there should be a clear way through for the suction to the hose, and the suction for the normal sweeper should be off. This is all very mechanical, not electronic, and if it does not work there is either a blockage in a bit you haven't found, or a broken plasic component which should be obvious if you take out all the bits in the pipe run that can be removed - there are quite a few of them! Hope this helps Richard
Most suction problems are caused by a clog from picking up something you probably didn't see or if you have pets an accumulation of pet hairs!
To clear it out take a metal coat hanger and unbend it til it's straight, then bend the end and tape it so when you push it through to unclog your vac it doesn't rip the hose.
Push the coat hanger in from the bottom brush area through the opening where the suction is. Also push it in and out anywhere else you can......You'll probably find something clogged....keep working it til it loosens and intermittently turn on the suction.
If you have a second vac with a hose, use that hose for suction on the clogged vac!
With vac upright suction is sent to the hose ie top of vac handle when handle is tilted down to the user vacuum position it should send the power suction to the floor also make sure collection bin it in securely that make be the problem