Question about Samsung SyncMaster 910MP 19" LCD Monitor

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Is this website asking for payment before giving advice?

This morning I got a message from FixYa saying "We wanted to find out if you still need a solution for the Samsung SyncMaster 910MP (Silver) 19" LCD Monitor Problem you posted on FixYa yesterday. In case you do, we'd like to offer you our Premium Assistance Plan. By using this plan, your problem will be addressed by a group of Elite Experts who can provide you with professional assistance and often solve your problem. Click here for more information about this plan." My internet provider, Earthlink, doesn't allow me to just "click." I need a URL to get to the website to even find out that FixYa wants.

This morning I got another "image adjustment" box on my screen and it all turned magenta. It seems to be going through the three process colors, cyan, yellow, and magenta. I was able to get rid of the magenta by logging out and unplugging everything, but the color is still pale.

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  • carolynlong Dec 14, 2008

    I am replying to bammbammfran, who asked "Is your screen color generally pinkish especially when it first starts up?" No, when the screen goes through these strange color changes, I am able to make it return to almost normal by logging out and unplugging the computer, monitor, etc,, which are all connected to one master plug. But even though the color is "almost normal," it's very pale. When I'm working in my word processing program (WordPerfect) it is almost too pale to read. And the screen still goes black periodically, although it comes back on in a few seconds. And when my computor "goes to sleep," sometimes the screen won't come back on unless I unplug everything.

  • Fran Bednar
    Fran Bednar May 11, 2010

    You do not have to pay.
    That is for the premium solving area where there are people more likely to reply to make a buck.
    Some don't want to be bothered with free advice.
    Is your screen color generally pinkish especially when it first starts up ?


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It is sounding like you are possibly having power issues on the inverter - power board side. and that your bulbs are not receiving enough power to fully light them up..
Your having to unplug it is also an indicator. What this does is allow the capacitors to discharge for a bit.
This lack of power can also affect the video board functions to a point.
Eventually it will stop working all together.
Replacing the capacitors on the board may rectify this.
There is a chance that the onboard tarnsistors or a weak transformer on the inverter may be partly to blame.
The reason I asked about pink screen is that a bad bulb could cause a similar effect. Most 19 lcds have 4 bulbs (two on top and two on bottom)
If you can take it apart ? and send me a picture of the board, I may be able to tell you more.

Posted on Dec 14, 2008

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