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New hp dvd writer... no sound from dvd's

I've just installed above dvd writer with bundled nero esentials7. I was able to install a new program via dvd writer (reason for purchase), however, when I attempt to play a known DVD, I am able to only see the video portion without soundtrack. Can you help?

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  • 416 Answers

First double click on speaker image in right corner of your screen to see if you have MUTE disabled for all the devices and you have audio drivers to have speaker activated. Second, if you recently istalled new dvd driver it can be hardware problem. There are audio plugs (analog and digital) on back of DVD-Burner. Check if they are connected properly. Third your DVD-playback software might not supporting audio, so you might be missing audio codecs to playback DVD-audio. It depends which program you using. Maybe you need to download another program to playback DVD, for instance Windows Media Player 11.
Good Luck

Posted on Dec 13, 2008

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Hello sir !
Go to the my computer right click on the the dvd drive then there's an option to erase if it's DVD-RW click on that option, it will erase it
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I have an HP DVD+R/RW 16x10x32x4x2.4x8x Drive and i am trying to find the drivers for it to see if it works on my computer. I have tried typing up the Product Number and HP Part Number on the HP website,...


DVD-RW 16X HP DVD Writer 740b Drive Firmware Update ftp://ftp.hp.com/pub/softlib/software7/COL16063/pv-42566-1/sp26595.exe
you must be logged in as the computers administrator to install this update
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07165&cc=us&dlc=en&lc=en
Update your HP desktop computer to have the latest software and drivers available. HP provides many software and driver updates free of charge
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  • You must be logged on as an administrator to install this update.
  • HP DVD Writer 740b drive.
  • Blank floppy diskette, recordable CD (CD-R), or USB Thumb Drive.
  • Released: s.gif 2006-08-23 Version: s.gif HI24 Compatibility: s.gif Microsoft Windows XP
  • You must be logged on as an administrator to install this update.
  • HP DVD Writer 740b drive.
  • Blank floppy diskette, recordable CD (CD-R), or USB Thumb Drive.
  • Released: s.gif 2006-08-23 Version: s.gif HI24 Compatibility: s.gif Microsoft Windows XP
  • You must be logged on as an administrator to install this update.
  • HP DVD Writer 740b drive.
  • Blank floppy diskette, recordable CD (CD-R), or USB Thumb Drive.
  • Released: s.gif 2006-08-23 Version: s.gif HI24 Compatibility: s.gif Microsoft Windows XP

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