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New hp dvd writer... no sound from dvd's

I've just installed above dvd writer with bundled nero esentials7. I was able to install a new program via dvd writer (reason for purchase), however, when I attempt to play a known DVD, I am able to only see the video portion without soundtrack. Can you help?

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First double click on speaker image in right corner of your screen to see if you have MUTE disabled for all the devices and you have audio drivers to have speaker activated. Second, if you recently istalled new dvd driver it can be hardware problem. There are audio plugs (analog and digital) on back of DVD-Burner. Check if they are connected properly. Third your DVD-playback software might not supporting audio, so you might be missing audio codecs to playback DVD-audio. It depends which program you using. Maybe you need to download another program to playback DVD, for instance Windows Media Player 11.
Good Luck

Posted on Dec 13, 2008

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Posted on Jan 02, 2017

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