Question about Samsung 1200W 5.1-Ch. XM-Ready Home Theater System w/5-Disc Upconvert DVD Player

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Samsung httx75 reciever started on fire

I have a samsung httx75 surround sound. it worked fine for almost a year and then two weeks ago it started smoking and then started on fire. luckily i was watching tv when it happened and was able to put it out. it is still on warranty and i had to go through a painful process of getting info through to them, i now have it sent back to them. but in return all they want to give me is a refurbished model and nothing else, after this one that i already had caught fire. i was wondering if anyone else has had this problem, and if so how they went about it. i have been very disapointed in samsung, and i would like to make everyone aware of this problem to make sure that it doesnt happen to anyone else.

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  • tke285 Feb 09, 2009

    i have a samsung httx72...same ****....i was in my room and smelled plastic burning and what do you know MY HOME THEATRE IN on fire. GREAT JOB SAMSUNG.

    i got this 2 years ago.....4 months ago is started turning off...went back to best buy...they made me send it to manufactur and i waited 1 month for a refurb...

    i have 200$ for a warranty through best buy...if they THINK im going through the **** again...theyre out of there mind....So WISH ME LUCK WITH bestbuy...cuz I will be contacting the police if they do NOT refund my money...they are selling FAULTY and FIRE CAUSING ITEMS!!!

  • Mike1982 Mar 16, 2009

    Just happened to me tonight I have a HT-TX75 model which has worked fine for exactly 13 months which is 1 month past the warranty. This is clearly a manufacturer's defect and I refuse to pay a dime for any repairs. It's one of the scariest moments of your life when your laying in bed watching tv about to fall asleep and smoke starts billowing up in front of the screen. If it wasn't for the horrid smell I probably wouldn't have noticed my receiver was glowing orange and about to ignite my entertainment center. Luckily I was able to put it out with a nearby extinguisher. I've contacted them tonight about the problem so we'll see what they have to say.

  • kgaskins805 May 17, 2009

    I too have the HTTX75. Just last night, we were sleeping, the smoke alarm went off! Jumped out of bed still dead asleep, my wife grabbed the kids to get them up, just in case. Turns out, it was the HTTX75 smoking! I was like, what the???

    Has anyone had success with getting this fixed? I took the cover off and found a burnt componet just in front of the cooling fan. I would appreciate ANY HELP!

    Seems to me that this should be a company wide safety recall at minimum!

    Email me direct with your responses please.

    BTW, I bought mine at CompUSA who is now out of business! Go figure!

  • kgaskins805 May 17, 2009

    This is the component that set off the smoke alarms!

  • Andrew Jan 04, 2012

    I am the one that posted this problem originally and just a follow up on around 3 years later after i got a refurb same thing happened to it tonight. Extremely disgusted with this product, both receivers that i got have started on fire, at least this one didnt have flames shooting out the back. Once again my house smells like burnt plastic. Samsung should be embarrassed and they will be getting a phone call in the morning!

  • Andrew Jan 04, 2012

    Just so everyone knows the original post was from december 2008, and the one i just added was from january 2012, the original system was bought december 2007

  • tony
    tony Dec 28, 2013

    I haveHT-C6730W/XEU 7.1 surround system it has done the same thing watghing film somke stared to appear from the rear then found the speaker cable had melted any tipps on how to handle samsung my system is now out of warenty



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UPDATE - I sent in my unit and they repaired it free of charge, shipping both ways was paid by them as well. I had zero problems.

I have to admit, I am a little taken back still by the smoke bomb, but Samsung handled it professionally and took care of the unit.

Posted on May 31, 2009


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