Question about Samsung 1200W 5.1-Ch. XM-Ready Home Theater System w/5-Disc Upconvert DVD Player
I have a samsung httx75 surround sound. it worked fine for almost a year and then two weeks ago it started smoking and then started on fire. luckily i was watching tv when it happened and was able to put it out. it is still on warranty and i had to go through a painful process of getting info through to them, i now have it sent back to them. but in return all they want to give me is a refurbished model and nothing else, after this one that i already had caught fire. i was wondering if anyone else has had this problem, and if so how they went about it. i have been very disapointed in samsung, and i would like to make everyone aware of this problem to make sure that it doesnt happen to anyone else.
UPDATE - I sent in my unit and they repaired it free of charge, shipping both ways was paid by them as well. I had zero problems.
I have to admit, I am a little taken back still by the smoke bomb, but Samsung handled it professionally and took care of the unit.
Posted on May 31, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 29, 2016 | Samsung Audio Players & Recorders
Jun 05, 2011 | Samsung 50 in. Plasma TV
Nov 22, 2010 | Audio Players & Recorders
Oct 18, 2010 | Schylling Metal Speedster Fire Engine...
Jun 27, 2010 | Samsung LN-S4051D 40 in. LCD Television
Feb 25, 2009 | Sharp Aquos LC-52SE94U 52 in. LCD HDTV
May 17, 2008 | Yamaha HTR-6030 Receiver
Sep 19, 2007 | Yamaha HTR-5940 Receiver
Oct 16, 2006 | Panasonic SC-HT900 System
Jan 23, 2011 | Samsung 1200W 5.1-Ch. XM-Ready Home...
389 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: