You say you have the manual for this bike - can you tell me how to use it? I.e. step through the programs, set the levels for the different programs, etc. I've used a lot of bikes, but this one's not intuitive. (I bought it used yesterday.)
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More than likely the head will have to be replaced. Talk to your Schwinn fitness dealer and see if they can order you one. Or call Schwinn at 1-800-605-3369 and they can tell you where to go in your area or order from them.,
Google the brand name and Model number. Or, perhaps going right to the manufacturer website. If that still gives you no results, what question's does he have? Assembly? Functions? just ask, I might be able to help.
If your bike has magnetic resistance and you changed the batteries this should make your tension work properly. Since it did not I believe that there are magnets somewhere on your bike that are wearing out. Or it could be a computer part. Your manual should tell what part you need to order and replace. I hope this information has been helpful.
Also make sure the batteries that you put in your bike are really new ones. Sometimes you can purchase new batteries at a store and they are actually a little weak. I had this problem with an elyptical trainer and I went and got other batteries and this fixed the problem.