Question about Acer Aspire 3690-2196 Notebook

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Http://go.microsoft.com/fwlink/?idlink=76277 This line keeps coming up and does not allow access to the internet. Could you give me advice? I have reset everything. Maybe that is part of the problem. I keep getting the message that I am connected to the internet, but the explorer message says that I am not. Thanks, Lost in TN

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Ok, if your using Vista, what i want you to do is right click "computer" select "manage" and then "device manager", then click on the + sign next to "network adapters" and right click on the wireless network and "un-install" the device, reboot the PC and wait for windows to detect the wireless card and install the drivers for it, this will appear in the system tray (bottom right hand side) when its done try to connect again
Also reset your browser go into the control panel and choose internet options, click the advanced tab and click on reset, this will return the browser to default settings

keep me informed please

regards and don't forget to rate us please

Posted on Dec 13, 2008

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Title: Can not access internet by other laptop

Open control Panel and go to Network and Internet Connection.

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Maybe you had a power surge.

The reset button does nothing with the router powered off, basically you hold the reset button in for 30 seconds with the router powered on. Following this you will need to set up the router again as all settings will be reset to factory defaults, from the sounds of it though the router may be dead.

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Can,t unstiall norton


Norton Internet Security 2004/2005 has an effective firewall. This is in addition to the Windows firewall. Firewalls monitors and restricts information that travels between your computer and a network or the Internet and provides a line of defense against someone who might try to access your computer from outside the Firewall without your permission. In this case the windows firewall was disabled and Norton Firewall was the main one. When some program from your computer tries to connect to the internet, Norton Internet Security gives a prompt, which has options to allow or block the access. Many times the recommended option is to block the access. So be careful to see what you are blocking internet access before clicking OK. Click the Norton Security icon at the bottom right corner in your system tray. On the pop up window, first check if you have not clicked ?Block Traffic? button. As this will block all internet access. If that is ok, maybe the program has been blocked access and has to be unblocked manually. But it was not easy to find where was the blocked list. But here is it location. Go to Norton Internet Security > System and Settings and this is what you see ... Then you see that the Personal firewall is turned on to protect from unauthorized access to spyware, adware and other unwanted software. Click ?Configure? button. Go to Programs and scroll down the list for Manual Program Control. There you will see the individual internet access settings for each individual program. And you see that Mozilla Firefox/Internet Explorer setting shows ?Block All?. From the drop down list select ?Permit All? and now open Firefox. It works! And he is back to using firefox as his default browser again. Now you can scroll through the entire list and individually set the programs to allow and block internet access. Now you may fix some programs not working with the internet which you might have blocked by mistake. You can also set some allowed programs to block. I hope this tip helps. Now figure out the Custom option yourself!

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