Question about Hoover U6437-900 / U6439-900 Windtunnel Bagged Upright Vacuum

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Brush roller on Hoover upright stops turning

Brand new Hoover upright (Anniversary self-propelled bagged upright--model UH50000). The brush roll stops turning with the slightest resistance. I've taken it apart and ensured that everything is operable as it should be, since the machine is brand new.

The carpet setting is on the highest level. The brush roll bearings are clean and well lubed. The v-belt is the proper model number, and both the v-belt and flat belt are brand new.

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There should be a belt tensioner for the V belt, maybe it is not contacting the belt when you tilt the handle back. If this is less then 1 year old, then it is under warranty, take it in to a warranty servicer for warranty repair.

Posted on Dec 29, 2008

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