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My computer is a Mac 450Mhz PowerPC G4. For reasons unknown the Lacie 500GB Hard Drive suddemly refused to show up in the Finder or the Desktop. In the System Profiler it appeared as 'Device Unknown'. Can anybody help.

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  • rthu Dec 14, 2008

    I am answering Ekse's question. Tomorrow, Monday, 14/12/2008, I will test the device with its power adapter on another computer as you suggested. The device is not very old. It was purchased in October 2007. Thank you for your help.

    Regards,

    rthu

  • rthu Dec 16, 2008

    One of the first things I did was what WIZ suggested, un-connect all the leads, then reconnect. I did not work. I have now taken the device back to the shop to fix it under warranty. Thank you for all the help you gave. One last question: For a really dependable external hard drive, what brand would you advise. Regards. rthu

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8 Answers

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Get a My Book external hard drives.

They are not expensive.

They are fast SATA hard drives.

They have auto power off options to save energy.

They are built directly from Western Digital.

This are the external hard drives I sell more:

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My Book Essential Edition 2.0 500 GB External ...


Posted on Dec 16, 2008

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Try plugging in the hard drive on a different port

Posted on Dec 14, 2008

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All you have to do is unplug the drive and do a restart this should be a simple way out of that problrm!~
Hope this helps

Posted on Dec 14, 2008

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This can be a problem with the connection , if you can also try a different cable that will be better....

Posted on Dec 14, 2008

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Unplug the drive, do a cold restart, this is when the computer is disconnected from the power, wait 3 min's and reconnect and restart, it should recognize th drive, otherwise U have a software issue.

Posted on Dec 13, 2008

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Check out the connection of harddrive to the machine.remove all the connections and reconnect it will start working.

Posted on Dec 13, 2008

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Hi,

Some LaCie drives now ship with the LaCie Setup Assistant installed.The LaCie Setup Assistant will automatically prepare your LaCie harddrive for use on your system. For instructions on the LaCie SetupAssistant please see our FAQ here. Ifthe LaCie Setup Assistant is not provided on the drive, depending onthe model, your hard drive is formatted Mac Extended (HFS+), WindowsFAT32 or Windows NTFS.

  • If the drive is formatted Mac Extended, you will not need to initialize the drive before use unless you wish to partition it.

  • Ifthe drive is formatted FAT32 it will mount on most Macintosh systems.You will want to keep the drive in the Fat32 format ONLY if you aremoving it between a Mac and a PC. If you plan on only using it on a Macyou will want initialize it.

  • If the drive is formattedNTFS, it will mount on the latest Mac OS, but it will be read-only. Youwill need to initialize the drive before use.
  • To determine whatformat the drive is in launch Apple’s Disk Utility. The Disk Utility islocated in the Utilities Folder in your Applications Folder. Launch theDisk Utility by double-clicking on it. All connected hard drives willbe listed to the left. The mountable partition(s) of each drive willshow beneath it. Highlight the partition of the LaCie drive and look atthe information at the bottom of the window.

    Posted on Dec 13, 2008

    • Priya darshan Dec 13, 2008

      Here is the pic:




      To Initialize or Partition the DriveNOTE: Initializing or partitioning the drive will erase all data on the drive.
      If you wish to re-initialize or partition the drive in OS X, you will use Apple’s Disk Utility.
      NOTE: While various versions of the Disk Utility will be slightly different, they all operate similar to these instructions.
      While
      Apple provides an “Erase” feature, we recommend using Partition to
      initialize the drive, even if you are not setting up partitions. Using
      the Partition utility will verify that all previous formatting
      information is deleted before initializing.



      1. Highlight
        the LaCie drive in the list to the left and click on the Partition Tab.
        (You will not get a Partition Tab if the mountable portion of the drive
        is selected. You must select the drive).





      1. Under “Volume Scheme” click on Current and change to the number of
        partitions you wish to create. If you do not want multiple partitions,
        select “1 Partition”. Do not leave as “Current”.


      2. Highlight each partition to change the Name, Format and Size.

      Select the Volume Format. NOTE: Mac OS Extended will be the best
      format to choose for the external drive. To change the Volume Format,
      click on the chosen format and select another.



      NOTE: If the only format showing is “MS-DOS”, click on
      the Option Button on the bottom of the window and choose the selection
      referring to Apple. (Various versions of OS X will give different
      selections: Apple Scheme, Apple Partition Map, etc.)


      1. Name the partition(s). This is the name that will show up under the drive icon on your desktop.


      2. Check
        the box to “Install Mac OS 9 Disk Driver” if you need to use the drive
        on a computer booted from OS 9. (If you are unsure, check the box).



      3. After making any changes necessary, click on the Partition Button in
        the lower right corner of the window. When the process is complete the
        partition(s) will show under the drive.
      The partition(s) should show on the computer desktop and is now ready to use.



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    Hi,
    The drive may have a fault, I suggest you try the drive on another computer and see if it functions there, if the drive doesn't function on another computer its very likely faulty of if the drive uses a external power adapter the power adapter may not be providing the drive with enought power to function.
    Hows the warranty on your hard drive how old is it? 
    This is just a start report back to me thanks

    Posted on Dec 13, 2008

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    2 Answers

    LACie disks are mounted on the desktop


    http://www.pricespider.com/products/454765/LaCie-D2-301110U.html
    This link has product reviews and problems others have had with it. It may be worth checking out.
    Let me know how it goes,
    Thanks
    yalmer

    Mar 14, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

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    I have a lacie 500gb HD and i use the FW800 port and when ever i plug it into the mac i use it for a while, then it freezes up( i have 4gb of ram and plenty of hard drive space on the mac) and then i have...


    Sounds like it's the HDD.. But it could also be a port on your Mac. Here are a few steps to narrow it down.

    - Does your Mac lock up even if the HDD is plugged into a different port? Try them all out and test it.
    - Do you have another computer laying around that you can plug the HDD into? If that other computer locks up with the HDD plugged into it, then it's the HDD.


    These two steps will help you determine what the issue could be. You can also contact Lacie at their support line and they can help troubleshoot:

    http://www.lacie.com/support/index.htm?rid=10036

    Thanks and hope this help! please rate if it does!

    Mar 29, 2011 | LaCie Rugged All-Terrain (301017) Hard...

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    My lacie 500 gb hard drive has suddenly stopped showing up on my finder and desktop. Ive tried to restart my powerbook countless times now and it still doesnt show up. The green light on the hard drive is...


    Sounds like your drive has died; check this out to confirm;
    http://www.lifehack.org/articles/technology/how-to-tell-when-your-hard-drive-is-going-to-fail.html

    Mar 02, 2011 | LaCie 500GB USB 2.0 7200 RPM 8MB 500 GB...

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    I changed the hard drive in my powerbook g4 17in how do i in stall snow leopard on it it has a folder with a flashing question mark and finder


    It seems that snow leopard is only installable on macs with intel processors, and yours is PowerPC.
    see more here: http://www.apple.com/macosx/specs.html

    Aug 23, 2010 | Apple 15" PowerBook G4 Aluminum 1.67 GHz...

    1 Answer

    Will not show up in finder or on desktop,


    Is it running? Of late Lacie have had loads of (well documented) problems with power supplies failing and also of some cases failing.
    best thing is to connect it to another computer (Mac or PC) and see if it shows up there. That will either eliminate or confirm the drive (Use a known working cable though).

    Oct 20, 2009 | LaCie External USB 2.0 500GB 7200 RPM 500...

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    LaCie HD won't show up on Mac desktop, quit showing up yesterday


    Hello! Had the same problem - go onto the Lacie official website. Select whatever type of drive that it is you have, and simply go onto the software update page. I literally downloaded the desktop manager (I own the Sam Hecht Little Disk) and it appeared! Good luck

    Nov 14, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

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    External hard drive


    500Gb Lacie D2 Quadra with the same problem of flashing led and not mounting on the desktop (Mac G4 Mirror), traced to the power supply (57w) going down on power, both 12v and 5v supplies are available but the main power to run the drive drops to below an adequate output, hence the clicking and whirring evident from the drive with simultaneous flashing led.

    Testing with another Lacie power supply (250Gb D2) this time a 34w unit got the drive up and running, however, and this is the reason for this post, this lower power PSU failed a week later whilst waiting for a warranty replacement from Lacie (5 weeks and still waiting for the new PSU from them. they have no stock)

    Message for all Lacie D2 users, check the power supplies first, test with another Lacie PSU, do not run the drive on a lower rating (34w) PSU it will fry it and leave you with another failed power supply.

    If you are in a tight spot use the temporary power supply to move your data to another drive and get the correct 57w power supply before running the drive again.

    Don't do as I did assume any Lacie power supply will run any Lacie hard drive, they won't, fortunately I had a second back up, but am 2 drives down and no new PSU's available to buy anywhere.

    Try and purchase another spare 57w power supply, something all D2 users should do for long term security, as these do not seem to be very reliable and getting warranty support from Lacie on these is currently impossible.

    The lack of 57w power supplies from Lacie and its distributors across the world is surely a warning to be noted!!!!!!

    Buyers beware!

    Aug 08, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

    1 Answer

    No files in drive but disk half full


    i hope u already tried unhiding the files and then then checked??as it xp a microsoft product which is know for bugs
    it might have various reasons..
    might be the drive is corrupted ..and the mc system is showing the drive files or temp files which are accumulated over the period of time !!!! if u think tht there are pics in it which are not showing up in xp try to run back up of tht drive on cd and then check if there are pics in it u can recover it but using the windows back up.... i hope it is computer doesnt freez wh u conect to drive threr is one one more way a soft ware from hp named data suit available on there website
    which can recover data from a crashed drives also so u can try tht also and then format ur drive if there are bad sector format will fix it

    May 09, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

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    Works on PC but "locked" on MAC


    I think the drive is formated in NTFS.

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