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Phone extensions will not ring only the main line will ring

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You have to enable ringing on the phones that do not ring.

Posted on Mar 19, 2009

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I have put a main greeting on my Norstar M7310 phone for all 5 incoming lines, however one of our incoming lines has grabbed a personal message form another extension and callers get that personal message...


You need to know what extension is causing the forward directly to voice mail. Chances are that this extension has ringing lines programmed to it and the forward on busy is to voice mail. ANY PHONE THAT HAS RINGING LINES SHOULD NOT BE SET TO FORWARD ON BUSY. If they happen to be on the phone when a call comes in it will go straight to their personal mailbox.

Aug 09, 2013 | NorStar M7310 Phone

1 Answer

Old Norstar phone-one line seemingly tied to one extension


You most likely need to call in your tech who looks after the programming there.
Needle in haystack, sticky button, bad programming, glitch in system, answer dn etc.

Dec 10, 2012 | NorStar M7310 Corded Phone

1 Answer

Norstar M7208, it's direct line number is diverting to another ph


It could be a simple as the phone has call forwarding to another extension set up on it or the direct line could also be programmed on the other set. Does the screen on the non- ringing m7208 display "forward to:xxx" or does it display the current day and time?

Jul 01, 2010 | NorStar M7310 Corded Phone

1 Answer

Some 816 phones won't ring on incoming calls


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Jun 05, 2010 | Samsung Prostar 816 Phone

1 Answer

I work for a small non-profit organization and we have a Lucent phone system - the problem is that when ANY call comes in on the mail line - it rings on everyone's phone. How can I fix this so that it...


Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming2_bing.gif.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.

Press feature "00" to logout

Dec 18, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

How do I set phone to ring at my extention?


Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist’s extension to Immediate Ring and the lines at the users’ extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users’ extensions -with the receptionist providing backup -set the line at the users’ extensions to Immediate Ring. Then set the line (or lines) at the receptionist’s extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist’s extension.
Programming
To change the way outside lines or pools ring at an extension:
  1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
  2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
    • Immediate Ring - on steady
    • Delayed Ring - flashes slowly
    • No Ring - flutters quickly
  3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
  4. Continue programming or exit programming mode.

Dec 01, 2009 | AT&T Lucent MLS-12D Phone

1 Answer

Secondary phones will not ring


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset2.gif down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring2.gif assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished. hope that helps

Sep 22, 2009 | Samsung Prostar 816 Phone

1 Answer

Stop ringing at main phones when outside calls come in.


Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
then enter your extension number 2 times. So if you are extension 20, do this:
Feature11-20-20
see if that does it.

May 28, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

Trying to make every phone ring when the main phone rings


Well that is better than most people in finding the arrows...

Ok, first you need to know the extensions that you want to program to ring, and the lines, record these numbers... if you do not know the extension numbers and actual line numbers; going to each set, and doing a FEATURE * 0 and the Intercom and line buttons this will tell you the extension number and line number (this also tells you what is on every button).

Then goto your set and put in:
-> FEATURE 2 6 6 3 4 4
-> Password: 2 6 6 3 4 4


Now you will have to look at your LCD for 3 arrows
<- Heading....Enter->
<- Back .......Next->

You will not see these words in the LCD display, you just have to look for the arrows that correspond.

-> you will now see “TERMINALS&SETS” and press Enter (the top right arrow key)

-> now put in the extn that you want to change (Eg. 227).
-> you should now see the extension number “227: NAME”

-> press Enter (the top right arrow key) again
-> you will now see “LINE ACCESS

-> press ENTER
-> you will now see “LINE ASSIGNMENT

-> and Enter
-> now you can type in the lines that you want to ring on this extension (Eg. 025 for line 5)

-> hit CHANGE till it says "APPR&RING" (Appear and ring means that the line will have a button on the set)
-> hit NEXT to save changes
-> press FIND to look for more lines and change the appropriate lines to appear and ring
-> then the RLS button (the little orange button) to exit programming.

After this programming is done, dial Feature * 0 and look for these new lines.

Good luck.

May 05, 2009 | NorStar Meridian M7310 Phone

1 Answer

M7310 rings on 2 extentions


Sounds like the main phone(221?) has an answer dn key on it.
To delete the answer dn key you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wantdelete the answer dn key from.i.e. if entension 223 is also ringing on 221 enter 221.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the next key (bottom right arrow) 4 times .
The display say ANSWER DNs.
press the show key (top right arrow)..
The display should ask for an answer dn number.
Press the SCAN key (one of the three soft keys near the display)
The extension that was ringing on this set should be listed here.
Press CHANGE til it says UNASSIGNED.
Press the release key when finished

Mar 26, 2009 | NorStar Meridian M7310 Phone

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