Question about Microsoft Xbox 360 Console
It sounds like the console's reader scratched your disc. This can occur when moving the console while it is on, the disc can slip off and get heavily scratched.
I would try grabbing a blank (unimportant) cd or disc and place it in the disc tray, then turning on the console to see if the console is scratching the disc.
Also, be sure to have the console FLAT on the ground, NOT vertical. This can greatly decrease any chance of the console scratching your discs.
I personally have had my XBOX wreck 3 different game's now due to just tapping or nudging the console. I took my wrecked games to a local used game shop like GameStop where they will take the disc from you and allow a discounted price (usually around $10) for a replacement used game.
There is not much you can do about the wrecked disc. You can attempt to have the disc resurfaced (local video rental shops can do this). Microsoft does have a disc replacement program however it takes weeks to have the game returned, and they only allow certain games to be replaced. More information on that can be found here:
Hope this helps!
Posted on Apr 06, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 10, 2011 | Microsoft Video Game Consoles & Games
Dec 24, 2009 | Buck FIFA 09 for Xbox 360
Sep 13, 2009 | Microsoft Xbox 360 Console
May 26, 2009 | Sony Playstation 3 (PS3) Console
May 13, 2009 | Microsoft Xbox 360 Arcade
Apr 15, 2009 | Microsoft Xbox 360 Console
82 people viewed this question
Usually answered in minutes!