Question about Hotpoint HTS20GCNWW / HTS20GCNCC Top Freezer Refrigerator

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Coils are frosted but not frozen. And no ice is blocking the vents to the fridge, but there is ice builing up inside the freezer again. The freezer fan does not seem to be running thought he compressor fan is

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  • 828 Answers

Sounds like a bad freezer fan motor. Check and see if there is a button on the door frame. Depress the button and see if the fan will come on. Check for possible ice holding the fan blade from turning. If the fan blade is clear you have not power to the motor or the motor needs to be replaced.

Posted on May 21, 2008

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My refrigerator is cool but not cold. My freezer is keeping things frozen but takes longer to form ice (no ice maker) and my ice cream is soft. I hear the motor running and I do not have any frost build...


Hi Nancy,

I bet you've got all kinds of frost / ice behind the plastic cover that protects (and shields from view) the cooling coil in the freezer compartment.

You probably have one or more: defrost timer, defrost terminator or defrost heating element that has failed. Call for service - or empty the fridge and unplug with door open for a day - ice will melt and when you plug in again it will work just fine. Until frost builds up again that is.

Good luck!

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1 Answer

The freezer side is very cold but in the refrigerator not much cold.


Check evaporator fan inside the freezer
Check condensor fan underneath in back
Check for ice buildup in the evaporator coils (Defrost Problem.)
Also ice and/or frost on the back wall of freezer (defrost problem)
Check air vent for ice block from freezer to refrigerator inside the fridge.
Should have low air volume to fridge from freezer.

If this was helpful please rate me.
Leo Ponder Appliance-Tyler,Texas
imufo2@sbcglobal.net

Aug 07, 2010 | Heating & Cooling

2 Answers

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I have this problem as well, only nobody is leaving anything open. The defroster is defective of these things and the duct between the fridge and freezer gets frozen over and the cold air can't get in the fridge, so the freezer keeps working until it's blue in the face.

Apr 19, 2010 | Amana ABB2224DEW / ABB2224DEQ / ABB2224DEB...

1 Answer

Cleaned the coils but freezer not freezing and inside not getting cold what is wrong


5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged 5. defrost cycle not functioning properly if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. there defrost cycle starts with the timer. at a certain time of day for a specific time, the timer turns the compressor off and turns on the heater element located at the bottom of the evaporator coil. this stays on until the coil temp sensor reaches a certain temperature to let the timer know that the coils are defrosted and turns off the power to the element. the defrosted water drains to the condensate pan. if the timer is bad, it will never go into defrost, or never get out of it. if the element is bad, the coils will never defrost. if the temp sensor is bad, it?ll go into defrost, but it will either tell the timer that it?s always frozen or already defrosted, resulting in the element never turning on (stays frosted) or never turning off (eventually burning out the element). defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.

Sep 03, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

2000 Amana BX21Vl fridge: ice maker and freezer not working.


5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of. after the freezer freezes again, your ice maker will work again.

Aug 18, 2009 | Refrigerators

1 Answer

Ice maker not working and Freezer not keeping things frozen.


5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.

Aug 17, 2009 | Refrigerators

1 Answer

FREEZER TOO COLD FRIDG NOT BELOW 50


Check to see if there is frost on the freezer back panel if this is a side by side. Could be the air vent is blocked by a frozen pack of vegetables or something else. It could be your freezer coils are frozen if this happened and you will have to take the freezer panel off and with a hair drier defrost them completely.
Hope this helps....
Woody

Mar 29, 2009 | Refrigerators

2 Answers

Fridge is not cool. Freezer has soft ice buildup inside


Your website is fantastic... it really helped me and saved me money!!!
I defrosted my fridge overnight. Cleaned all the water up. Plugged the fridge back in and it works likes new. Thanks :):):):)

Mar 19, 2009 | Roper RT18DKXKQ / RT18DKXKT Top Freezer...

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