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My dvd drive repeatedly opens and closes on its own

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  • mikevarnes77 Dec 13, 2008

    problem was solved by uninstalling the dvd driver and then restarting the computer.the driver automatically is reinstalled.

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Sounds like a faulty drive, the best option because its the cheapest and simpleist option is to replace the drive.. there is only 4 screws and 2 cables involved so it really is a simple task. the dvd drives for desktops are extremely cheap too. if your wondering what type to buy just have a look inside the pc...if there i a big ribbon cable coming out the back of the dvd drive then you need an IDE drive, if there is a smell thin cable then you will need a SATA type dvd drive. thats about the only thing to check... hope this helps

Posted on Dec 13, 2008

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1 Answer

Gateway dx4200 09 dvd drive will not eject?


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Unable To Eject DVD From DVD-ROM Drive With The Eject
The DVD-ROM drive will not open to release the DVD when the button is pushed on the drive. RESOLUTION:
  1. Shut down the program that you are installing or running that uses the DVD-ROM drive.
  2. Wait 10 to 15 seconds, and then open the DVD-ROM drive by pushing the eject button on the DVD-ROM drive.
  3. If the DVD-ROM drive door still does not open, do the following:
    • Insert a paper clip or small pointed object into the small hole near the button on the DVD-ROM door.
      Gently push in the paper clip until the DVD-ROM door opens.
    • Remove the CD from the drive.
To prevent the DVD-ROM drive from exhibiting this behavior again, follow these steps:
  1. From the Start menu, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click the System icon.
  3. In the System Properties dialog box, click the Device Manager tab.
  4. On the Device Manager tab, double-click the CD-ROM category.
  5. Double-click Toshiba DVD-ROM.
  6. In the Toshiba DVD-ROM Properties dialog box, click the Settings tab.
  7. On the Settings tab, clear the Auto insertion notification check box, and then click OK.
  8. Click Close.

Dec 03, 2013 | Gateway DX4200-09 PC Desktop

1 Answer

Why won't my Gateway PC DVD drive close?


Are all the Windows and Gateway updates and Hotfixes in? Look for a DVD rom fix on the Gateway website support. If there is no disk in the drive and it opens, you may want to replace it. You can try a work-around, I have no idea if it will solve the problem, but at boot open the BIOS, go to Boot sequence, Change HDD to boot first. DVD/CDrom 2nd or 3rd.

Dec 26, 2012 | Gateway Computers & Internet

2 Answers

I have a Gateway 5692 with Vista. My DVD drive keeps automatically opening partway and then closes. It does this every 30 seconds or minute.This has been going on for days. Sometimes when I push the button...


You either have a massive mechanical failure or a virus. I have seen this caused many times before by a virus batch file opening and closing the DVD drive. You can restore the computer or bring it to someone to have it cleaned out.

Mar 01, 2011 | Gateway GT5692 Desktop Computer

1 Answer

Code 39 dvd drive wont even reconize but will open and close


Hi. This is a registry problem which pertains to DVD/CD ROM drive. Please follow the troubleshooting procedure below.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Jul 29, 2010 | Computers & Internet

1 Answer

DVD Drive door will not always open. No obstructions. DVD Drive light flashes, but door will not open. Is ther some software conflict?


The door drive motor may be frozen.
  1. Shut down the computer and unplug it.
  2. Open the computer casing to access the DVD drive from inside.
  3. Disconnect the cable on the DVD drive leaving only the power supply connected to it.
  4. Turn on the computer.
  5. Push the OPEN/CLOSE button on the DVD drive. If it does not open, the drive is broken or the door drive motor is defective. If it opens, push the button repeatedly to open and close the door repeatedly to release any frozen part.
  6. If the door does not stuck anymore, shut down the computer.
  7. Reconnect the cable and turn on the computer.

Oct 30, 2009 | Sony Computers & Internet

3 Answers

I cannot open my dvdrom drive


In the front of your dvd there should be a small hole get a paper clip and insert it in the hole the dvd should open ,right click on my computer .open properties go to device manager.open device manager look for dvdrom uninstall restart and let the os reinstall the dvd driver try to open the drive.this should work

Aug 27, 2009 | Computers & Internet

1 Answer

Closing cd/dvd drive shuts system down


guess this problem is mainly due to defect in the driver .. try to reinstall the drive and check out

Jul 02, 2009 | E-Machines eMachines Desktop PC

1 Answer

HP DVD 635 - auto tray open


no ghosts, you either have something jammed up inside of the drive which is keeping the door from closing properly all the way or the door itself is defective.

Either way you would be better off replacing the drive with a new dvd-rw cause the drive would be up to date and the problem with the opening door would go away.

Mar 21, 2009 | HP Pavilion a810n (PP164AA) PC Desktop

1 Answer

Dell3000 dvd drive will not eject if loaded


it is a normal problem i dont think it has ne problem

Nov 16, 2008 | Dell Dimension 3000 PC Desktop

4 Answers

Toshiba Satellite L3550-S7812 - Following error occurs when the DVD RW is attempting to load: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing....


Ok! I'm not an expert, but I took advantage of my Toshiba warranty and got some tech support. Fortunately, I remember what they told me to do and I wish to help. :D I have Windows Vista, so if something isn't quite the same, ask and I can probably clarify it for XP.

We will be editing the registry, so please back up your computer/set a system restore point.

First, make sure all programs and windows are closed, then open the start menu and type into the "command" into the start search field (for xp users, go to run, then type in "cmd") and press enter. This will open up the command prompt window. It's a black window.

Now, in the black box, type in "regedit" and press enter. This will open up the registry editor. We will be deleting two values from the registry in order to make the computer properly detect the DVD drive.

Once you have the registry editor open, you will have to open a series of folders to access the particular registry values that need to be deleted. It will be displayed like this:

Folder>Sub Folder>Sub Sub Folder

Please open the following folders in the registry editor in the following order:

HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class

From here, you need to select the folder which is ninth from the top in the Class folder. The name of this folder is {4D36E966-E325-11CE-BFC1-08002BE10318

In this folder with an extraordinarily long name of jibberish, you will find two files entitled "LowerFilters" and "UpperFilters," respectively. Click on LowerFilters to select it then either right click and select the delete option or simply press the delete key on your keyboard, then confirm that you would like to delete it. Click UpperFilters to select it then repeat the process followed for LowerFilters.

Lastly, close all windows and restart your computer.

Your DVD-RW drive should work now. To test it, put in any CD/DVD/whatever.

I hope this helps and if it doesn't, then I apologize. I wish I could help more, but I'm just repeating the process Toshiba tech support went over with me.

Have a good one. :)

Jun 06, 2008 | Compaq Deskpro EP PIII-650MHz/ 128MB/...

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