Question about Compaq Presario S6000NX (DQ178A#ABA) PC Desktop

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Windows xp logo will start to load then......

The computer will turn on a boot all the way to the windows loading screen then it gives me a screen that is blue and says something i cant read because it restarts. i have reformated and it will go through the whole process of reinstalling windows but when the installation is complete and the computer resets to start xp it will do the same thing again. i've never had a problem with this computer until now. now i am on an old emachine 533. please help!!

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  • somuchin Dec 15, 2008

    I have already tried that it will not boot all the way with any of the options on that menu. I have also tried another hard drive that I know works, still the same thing. Do you know anything else that might work?

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To solve this will require more information from you. The Blue screen is Windows way of telling you that it has a driver issue with a basic component, usually your video card. Did you recently make any hardware changes? If so please let me know what was changed.

When windows first boots, you can repeatedly press the F8 key until you see a menu giving you choices of windows booting. You need to select Safe Mode. Safe mode should allow you to at least boot without a blue screen. The blue screen could also be cause by a virus or other software.

Microsoft has a description of Safe mode here;
http://support.microsoft.com/kb/315222
but here is a quick snippet
To use a Safe Boot option, follow these steps:

  1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
  3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.

Posted on Dec 13, 2008

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dot.gif How to load last known good configuration. Question: How to load last known good configuration.
Additional information: The "Last Known Good Configuration" option was first introduced in Microsoft Windows 2000 and is available in all later versions of Windows including Windows XP. This feature enables a user to load the last working version of Microsoft Windows. This is a great step to try when trying to fix issues with a computer not being able to load into Windows.
Note: Users able to open normal Windows XP mode and who wish to restore their version of Windows to an date before the last known good configuration may also wish to consider doing a system recovery in Windows. Additional information about how to do this can be found on document CH000589.
Answer: To load the last known good configuration in Windows 2000 / XP reboot the computer and as it's booting booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Last Known Good Configuration" and press your Enter key. Trouble Getting into Windows 2000 or Advanced Options menu - If after several attempts you are unable to get into Windows 2000 or Windows XP safe mode as the computer is booting into Windows turn off your computer. When the computer is turned on the next time Windows should notice that the computer did not successfully boot and give you the safe mode screen.
Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message as the computer is booting. If this occurs instead of pressing and holding the "F8 key" tap the "F8 key" continuously until you get the startup menu.

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