Question about Motorola Mobility W385 Cellular Phone

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Battery Too Dead to Charge?

Last night, my phone died while I was talking on it. It had started beeping a few minutes earlier, and I plugged it in at that time. I figured I'd turn it back on, let it charge all night, and it would be good. No such luck. When I woke up this morning, I found that it was dead again. I turned it back on, only to have it die about two minutes later (I was not using it, just letting it charge), and I tried turning it on again. All that came up was the motorola screen, and then it shut off again.
I am now worried that it won't work again, because it needs to be on to charge, but if it won't turn on, how can I charge it?
I have suspicions that the outer screen (with the clock on it & such) is to blame for draining the battery while charging.
Please help? Thanks so much.

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  • vtien Jan 21, 2009

    I have the same prob, I can only talk on the w385 for 3-6 minutes then it beeps and shuts down. When I charge the phone after a +10 minutes it says Charge Complete, then it only last 3-6 mintutes. It had great battery life before these episdoes. You think it's only the battery and not the phone? I just ordered a new battery, should come in in 7 more days.

  • vtien Jan 22, 2009

    i've notice my son, yanks on the home cord to give me the phone so I told not to anymore. I have to tilt, wiggle til the home charger says "connected". Yet I recently got a new car charger for w385, and it charges right away, whatever position i put it....then same problem...after 3-6 mins..."beep...shutting down". I will wait for the new battery...and see...right now it's not in my budget to get a replacement. hope it's just the battery.

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You're on the right track. First check the charging port carefully. If it works intermittently, it's probably shot. If it's shot, the phone is shot. If it's okay, replace the battery. They're dirt cheap on Ebay.

Good Luck!

Adios447

Posted on Dec 23, 2009

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The issue is probably not the battery but the charging port. I'm having the same issue. I happen to have Motorola Phone Tools on my computer. It works with the W385 but sometimes doesn't recognize the phone. Battery has 2 bars. If I wiggle the cord, it will recognize it. Then 4 seconds later, lose the connection. I already replaced this phone 5 months ago for the same issue.

I think the problem is the charging port is not working.

Posted on Jan 21, 2009

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It might be because its an old battery. I had a phone for 3 years and everytime I took it off the charger maybe 20 minutes later it'd be down a bar or two. You should try taking it to the place you bought it and ask them.

Hope this helped

Ashley

Posted on Dec 22, 2008

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