Question about Sony Grand WEGA KDF-50WE655 50" Rear Projection HDTV

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We are stuck in ZOOM. No one has a head!

This problem may have started when we moved recently, but I don't see why that would be the case. The tv was plugged in as it was before, etc. The tv is 'stuck' in zoom mode. We attempted to fix the problem logically by using the remote and adjusting the settings, but for no reason we can understand, the tab for "normal" can't be chosen--it's grayed out on the panel. We were advised by a local tv repairman to simply turn off the set and leave it off to 'reset' for several hours, which we did with no change. What can we do??? Thanks so much.

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  • Anonymous Mar 31, 2014

    Cannot get picture to fit screen seems as though the wide zoom is stuck tried several adjustments but to no avail the normal setting comes up as not being available please help!

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Are you using an HD cable or sat. box? If so then the settings on that can certainly lock out the zoom/normal feature on the TV. The way you can tell is go to another input and see of the selections are still greyed out. If not then your cable box or sat. rcvr is incorrectly set. Let me know what happens.

Posted on Mar 12, 2007

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Here is a quick test....

Using your original remote go-to the tv settings then goto the convergence section.

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You should be able to move them up, down, left, and right.

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2c07611.pngSolution #1

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Problem #2 CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos aroundimages.

Picture of a set that needs the fluid changed.

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TV set after fluid change

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2c07611.pngSolution #2


What you will need to do is replace the coolant and clean the crt. You can get a repair kit from www.TvRepairKits.com that includes replacement coolant, photos. instructions, etc.

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