Question about Zanussi 18 in. DE4744 Free-standing Dishwasher

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Dishwasher stuck on wash cycle and water does not heat up

My dishwasher is stuck on the wash cycle no matter what programme I choose. It is also not heating the water.

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The element that heats your water may be bad or the control panel(board) could be bad as well. If your machine is older than say 10 years old, it probably is the board. If you can, check the element by feeling to see if it is rusted through or has a rough feel to it in any particular area. The signal telling it to go into the rinse phase is an indication the the board is bad. Is it still under warranty?

Posted on Jan 17, 2009

  • Bill Dickerson
    Bill Dickerson Jan 17, 2009

    Look at the comment above. I pu this in the wrong place.

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Most of the time this usually turns out to be a timer problem but i will post you some information on things that will need to be checked also ok?
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Thanks for using FixYa. If the cycle doesn't complete, check these:
Water-heating cycle
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On some units, the pause is timed and the unit continues after the allotted time.

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Our neff dishwasher has suddenly started to go wrong. When you switch it on a push a setting, it fills but does not wash. After about 10 mins it even drops the powder cube but still has not washed, it just...


If the cycle doesn't complete, check these:

Water-heating cycle
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Water-heating cycle Many dishwashers heat the wash and/or rinse water to a higher temperature, as the cycle calls for it. In these cycles, the dishwasher pauses after it has filled with water, waiting for the water to reach the pre-set temperature. What happens next, depends, as follows:

  • On some units, the pause is timed and the unit continues after the allotted time.

  • On others, the cycle can't continue until the water reaches the higher temperature. If you have this type of dishwasher and the water isn't being heated (say, because of a problem with the heating element or thermostat), after the unit stops at the heating cycle, it never continues. When you repair the heating-system problem, the "cycle problem" is fixed too.

Timer Timers don't often fail. But if every other part of the dishwasher seems to be working properly and the timer knob seems to be stuck in one place--doing one function continuously--the timer may be at fault. Dishwasher timers can't be repaired. If yours is defective, replace it.

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The cycle doesn't complete
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Water-heating cycle
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Water-heating cycle
Many dishwashers heat the wash and/or rinse water to a higher temperature, as the cycle calls for it. In these cycles, the dishwasher pauses after it has filled with water, waiting for the water to reach the pre-set temperature. What happens next, depends, as follows:

On some units, the pause is timed and the unit continues after the allotted time. 

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If the cycle doesn't complete, check these:

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Water-heating cycle Manydishwashers heat the wash and/or rinse water to a higher temperature,as the cycle calls for it. In these cycles, the dishwasher pauses afterit has filled with water, waiting for the water to reach the pre-settemperature. What happens next, depends, as follows:

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  • Onothers, the cycle can't continue until the water reaches the highertemperature. If you have this type of dishwasher and the water isn'tbeing heated (say, because of a problem with the heating element orthermostat), after the unit stops at the heating cycle, it nevercontinues. When you repair the heating-system problem, the "cycleproblem" is fixed too.


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To avoid the wait, increase the incoming water temperature before turning on the dishwasher. Do that by running the kitchen sink faucet until the water runs hot. Or increase the temperature of the hot water to the entire house at the hot water heater.

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