Question about Bose Lifestyle 28 II System

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Bose Lifestyle 28 not playing DVD

Hi I hope someone can help me . I have a few years old bose lifestyle 28 system . i can play CD with no problem but once I place DVD inside .i can here it spining and then reads "no disc". So at this point i can watch any dvd movies I have tried old and brand new dvd movies. I would sometime do this last years I would then unplug it and then it would work. Can someone suggest how I can open it and clean or grease or whatever to fix this problem. otherwise I am going to have to buy another unit. I await your reply thanks Capt Gene PS everything else with this bose 28 unit works perfect.

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  • Radio-Ear Aug 30, 2008

    Hi there. I have exactly the same problem with my Lifestyle 28 and I'm willing to repair it myself. I just was wondering were is located that flat strip thta it is mentioned in the first reply and also, were can I buy one that matches the old one?

    Also, do I need a clean/repair kit anyway? where can I get one?



  • Anonymous Mar 31, 2014

    My av 28 plays older DVDs just fine but has a [roblem playing the newer DVDs. What can I do to fix this?



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My brother i am not familiar with that model but due to my electroincs experience all dvd players are make up of the the same principle.there is a flat strip that leads from the lens of your dvd player kindly remove it and replace it this strip is probably broken after doing this get a dvd lens cleaner and clean your dvd lens and your on if you cannot do it your self take it to a tech os that they can handle it.this job should cost about $75.00 US. enjoy Henry Thomas from Belize

Posted on Mar 14, 2007


I just saw Nuck suggestion, here is my experience with Bose Lifestyle 25 system: I was able to pry open the top panel that is held in with four plastic "Christmas-Tree" type retainers used to hold car interior panels to the doors. I inserted a small flat blade and little by little I got each side up and off. There was a piece of double sided sticky tape near the front just behind the display panel also holding down the top cover. I removed the four screws holding down the CD mechanism and lifted it out, which was resting on four springs. I found a little delrin gear that had slid to the end of the motor shaft, not meshing with it's mate gear. I slid the gear back down the shaft to mesh with the other gear, but noticed the gear slid very easily. Closer look found the gear had a tiny slpit from one end to the other along the shaft. Since no parts are available, I used some epoxy to not only glue the gear to the shaft, but also put epoxy around the hub of the gear to help hold it together. Delrin is a very sturdy material and I expect this to last for quite a while. I cleaned the rubber rollers and blew out all of the dust. I found the manual magazine release hole just under and to the left of the eject button. I drilled a small hole in the front of the unit housing to allow a paper clip to access the release with the unit assembled. All works great and once again enjoying my Bose Lifestyle 25 system. Charles Harwell

Posted on Mar 12, 2007

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Hi Capt Gene, Cleaning the laser lens is a good idea. Try to clean it with a 70% alcohol dipped Q-tip carefully. Or with specific repair kit, something like: Now about opening it, I could only tell my experience with my Lifestyle 20 system: I took the entire case off of my Lifestyle 20 system as the CD Changer Manual Release would not work. I removed all silver covers by carefully prying (glued on). Removed the there Phillips head screws in-line from left to right. Then I used a slot screw driver to pop the tabs under the end silver covers. Now I had an access to the motor and you can genteelly clean or grease Hops it help. Nuck. P.S All Bose could do was offer the $200 repair, which I refused

Posted on Mar 12, 2007

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1 Answer

My Bose Lifestyle 28 is having trouble playing CDs everytime I put a cd it says format unsupported. How do I fix this?

Most likely you have a problem with your CD drive in the Lifestyle system. I suggest to contact Bose, to ask for a repair.

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Hi This what Bose say about formats

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So by the sound of this i suspec that you may struggle with DVD/RW. but my best advice is try it.

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The Bose Lifestyle System has two power connection. One is the adaptor for the media center/DVD and the other one is the bass module/ subwoofer. Both has physical indicators showing that power is present. If your pwoer adaptor is ok, then the media center display should show "BOSE LIFESTYLE SYSTEMS" on startup. The bass module power module should be OK when you see a green blinking or steady linght underneath.

If only the media center/DVD has no display then there is something wrong with your pwer adaptor and should be sent for repair.

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