Question about HP DeskJet 5650 InkJet Printer

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Top cover open error when printing

I get a "top cover open" drop down box when I print - I have two new cartridges in the hp 5650 color printer and the cover is a little off
- the cover seems to be a little high - is it missing a magnet - it has nothing to do with a paper jam

- even if I hold it down I still get the error how do I fix it so it prints

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I had the same problem and fixed it by sticking the end of a pen (the writing part) in the hole on the right side when you open the top cover.

In other words if you open the top cover and look on the top cover you will see a tab that goes into a hole(the hole is next to the picture of the print cartridges). There is a hole with switch/tab(I don't know the proper terminology) on it that is activated when you close the top cover. If you stick the end of a pen in that hole it should activate something and the print cartridges will start to make noise and move around. You can then close the cover and it should close all the way.

You can then try to print a test page.

Good Luck

Posted on Dec 29, 2008

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My HP Deskjet 5650 will not print in color even though i have installed a new cartridge yet the test page is in color??


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Teardrop light is flashing yellow. Green clock at left is lighted. Control panel says everything is ready but it won't print. There is no paoper jam.


Hi there,

This light that is showing the Print Cartridge Status. Here is what you can do:

If the light is on and not flashing: Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off, then turn on the printer.

If the light is on and flashing: Verify that the correct print cartridges are installed.

Follow these steps:
1. Open the printer's top cover, remove the black or photo print cartridge, then close the cover.
2. Do one of the following:
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  • If the light is off: There is a problem with the print cartridge you removed. Go to step 3.
3. Manually clean the print cartridge.
After cleaning the print cartridge, reinsert it into the printer. If the print cartridge status light continues to flash, replace the print cartridge.if the light is on and not flashing. Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge.

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When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth. Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .

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1 Answer

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Take a look at the black cartridge if already installed, see which direction it is facing and have the color cartridge in the same alignment, then slide from front of print carrige towards the back. Not from the top down. hope this helps. Also, make sure you took off that annoying piece of tape covering the print head.

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If a document displays in color on the screen but prints in black and white, try the following solutions. Print a test page to determine if the color cartridge is working
  1. Turn on the printer.
  2. If you have an HP Deskjet 710c, 712c, 720c, 722c, or 820c series printer, follow the instructions below:
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  3. If you have any other HP Deskjet printers, click here for instructions on how to print an internal test .
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    4. Close the printer door.
Verify the correct printer is selected as the default printer
  1. In the software application that you are using to print, click File .
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  3. In the Print dialog box, verify that the name of the HP printer you are using is listed in the Name box.
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Check that the printer settings are correct
  1. Close the software application that you are using to print.
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  3. Right-click the icon (picture) for the HP printer.
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HP DESKJET 1180C


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    1. If the carriage stops in the cartridge’s OK position, indicated by the happy face in Figure 1, continue with Step 2.
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    Figure 1: Cartridge status icons c00001225.jpg Icon/Drawing Problem identified by the symbol Solution c00001226.jpg The color cartridge is missing, improperly installed, defective, or the wrong print cartridge is installed. 1. If there is no color cartridge in the cartridge cradle, insert a color cartridge.

    2. If there is a color cartridge in the cradle, remove the color cartridge and firmly reinsert it.

    3. Check to make sure the color cartridge is appropriate for the printer.

    4. If the problem persists, replace the color cartridge. c00001227.jpg The black cartridge is missing, improperly installed, the wrong print cartridge, or is defective. 1. If there is no black cartridge in the cartridge cradle, insert a black cartridge.

    2. If there is a black cartridge in the cradle, remove the black cartridge and firmly reinsert it.

    3. Check to make sure the black cartridge is appropriate for the printer.

    4. If the problem persists, replace the black cartridge. c00001228.jpg The color print cartridge is running low on ink. Replace the color print cartridge with a new color print cartridge. c00001229.jpg The black print cartridge is running low on ink. Replace the black print cartridge with a new black print cartridge. c00001230.jpg None. The print cartridges are working correctly. None. The print cartridges are working correctly.
  2. Close the Access Cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, remove the Access Cover by following the steps below:
    1. Open the Access Cover and hold it open.
    2. Dislodge the Access Cover from the hinges with a sharp blow to the hinge area of the Access Cover and then remove the Access Cover.
  3. Install the Access Cover by following the steps below:
    1. Align the hinges on the Access Cover with the hinge pins on the printer.
    2. Push down firmly on the Access Cover until the hinges snap into position.
  4. Close the top cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, the printer case may be dislodged or slightly out of position. To restore the printer case to the proper position, squeeze the printer by applying pressure to the front and back pressure points shown in Figure 2. Figure 2: Pressure points c00006497.jpg Firmly squeeze the pressure points on the printer case as shown in Figure 3. If the Print Cartridge light continues to blink, continue with step 5. Figure 3: Squeezing the pressure points c00006498.jpg
  5. If the Print Cartridge light is still blinking, push down firmly on the center of the Access Cover (the extra pressure may engage the sensor). If the Print Cartridge light quits blinking, remove the pressure from the Access Cover to see if the Print Cartridge light starts blinking again. Re-apply the pressure to the center of the Access Cover to see if the Print Cartridge light stops blinking again.
    1. If the Print Cartridge light quits blinking with pressure applied, the Access Cover is faulty and should be replaced.
    2. If the Print Cartridge light continues to blink even with pressure applied, the Access Cover sensor may be faulty and the printer will require repair.

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1 Answer

Light is flashing


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