Question about HP Photosmart C6180 All-In-One InkJet Printer

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Did you ever get your C6180 Offline Problem fixed?

I am hopeful that you did find a solution. I am having the same problem and I cannot find a thing to resolve this issue, other than deleting the printer and reinstalling it.

Would you mind letting me know if you were able to resolve this problem?

Thank You,
Kirk

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The IP address for the printer is not recognized. Go to your wireless printer and via set-up button print out network config page it will have IP address of wireless printer. Then Go to PC control panel- printers-right click yours--properties-ports---config port---change IP address to that from print out--save/apply. Works.

Posted on Jan 13, 2010

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Hi Kirk,

After a lot of trawling though various sites and a bit of open interpretation from a few suggestions I did find a solution to this problem that has fixed the issue.

To correct this issue you need to turn off SNMP on the printers port. To do this follow these steps:
1) Open the Printers item in Control Panel.
2) Click on the printer that is having the issue, HP C6180 in my case.
3) Right click on the printer and select Properties from the pop-up menu.
4) Select the Ports tab and click/highlight on port listed with a tick next to it, mine is HPC1680 but can be listed as your printers name or IP and depending on the number of re-installs sometimes with a '_1' after it.
5) Click the Configure Port button.
6) Un-tick the SNMP Status Enabled option.
7) Click OK and Save to all the windows.
8) Reboot (just to make sure!)

I found that this has completely resolved this problem on 4 machines running various versions of Vista (Home Premium, Business & Ultimate). 3 of the 4 machines have had no other issues but one of them has a slightly diffeent problem now where sometimes large prints form Word will freeze and end up erroring. Not sure how much this is word having an issue though.

Hope this sorts your problem out as well.

Cheers,

Adrian

Posted on Dec 14, 2008

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1 Answer

Hp c6180 all in one printer displays error 0x000000aa is there a fix for this


The names of places on your computer may vary depending upon your version of Windows but you essentially have to do the following...

-Go to "Devices and Printers" right click the printer and select "Use Printer Offline"
-Stop the Print Spooler Service. The rough path for this is as follows:
Start>Control Panel>Administrative Tools>Computer Management>Services and Applications/Services
-Now double-click Print Spooler and click Stop
-Now click Start
-Now right click your printer again and select "Use printer offline" again

The error should now be history.

Dec 01, 2012 | Office Equipment & Supplies

1 Answer

I am unable to get my photosmart premier to work on my computer..I do have the c6180 all in one printer and this is the first time I have had this problem.....what do i do??


Hi! Welcome to www.fixya.com.
Instructions
Things You'll Need Wireless network 1 Connect the power cord to your HP C6180 and press the "On" button.
2 Press the "Setup" button.
3 Press the down arrow until "Network" is highlighted, then press "OK."
4 Press the down arrow until "Wireless Setup Wizard" is highlighted, then press "OK." Your printer will search for your network.
5 Press the down arrow to display your local network, then press "OK."


Read more: How to Install C6180 Wireless ' eHow.com http://www.ehow.com/how_7291006_install-c6180-wireless.html#ixzz1SbYTznq9 Hope this resolution fix the problem on your computer. Thanks for contacting Fixya. Bye for now.

Jul 20, 2011 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

My hp printer works with one computer wirelessly (windows xp) but with other one says "offline" (windows 7). Any suggestions?


Right click on the Printer icon which Says Offline,
Click on Troubleshoot
Continue with the T/s process and it should resolve the Issue

Jun 25, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

My hp g60-549dx notebook connected to hp photosmart 6380


* Hows the unit connected to the computer?(USB cale or Network cable or wireless)

Please get back to us with the above information.

:) Dr Tony

Apr 08, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Print status: error - offline what does this mean? I have a PSC 2355 all-in-one


Printer status offline means that, the printer driver and the application has been installed, but the printer and it spooler services are idle

To resolve this issue:

Goto control panel, click on printers and faxes, a window will open showing you all the printers you have or have had. The current printer will have a checked mark. Highlight it and right click, you will see printer offline in the box, click it. That will turn the printer online and you can print.

Dec 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Photosmart c6180 printer status offline


IF you have more than one printer set up on your system take all the others off except this one if you are able to without disrupting your home printing flow for others.

Another suggestion would be to download the newest drivers if you have not already; I found the site below with the drivers for this printer at:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&product=1153494&

Hope this helps.

Sep 06, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP Photosmart C6180 All-in-one Offline mode


Go to www.hp.com. let the PRINTERS section auto-detect your printer and download the drivers automatically.

Jun 27, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

HP Photosmart C6180 goes Offline in Vista


Solution A:

Download and install this Critical Update for your printer directly from HP.

Solution B:

There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".

3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.

4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.

Solution C:

1. Set the printer to a static IP address
2. Logon to the machine as the administrator or with admin rights.
3. Remove/Reinstall the printer using the IP address

Dec 14, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer Offline


here are the steps to do:

- click start icon
- goto control panel
- under control panel click printers folder
- then under printers folder there is an icon for photosmart c6100 printer - right click that icon then set as a default printer
- then right click the icon again and select use printer online
- after that you can see you printer has a checkmark and the status is ready.

Jul 12, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer lists work offline


brenna130,

Try not to interrupt the infrared port so that the connection of both laptop and printer will not be offline

Jul 04, 2008 | HP Photosmart C6180 All-In-One InkJet...

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