Question about Bose (321GS) System

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Bose 321 can't select cd/dvd source and won't eject

I have a bose 321 system and I just noticed that I can't change the source to cd/dvd. I can choose fm, am, video 1, video2 and aux, but it just won't go to cd/dvd. Also, I can't eject.

Can anyone help me with this?

Thanks

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This is a belt driven drawer there is a little gear made from plastic . the cause is there are teeth missing from the gear .due to /pushing drawer manually or forced shut / or kids / now this this will have to go to bose for repair i was a bose agent for repairs and yes this is the worst bit it will cost £140 TO £200 POUNDSthe unit has locked out this is a common problem with this unit bose do not actually make this unit its a generic design the company should stick to speakers only .there are better built systems than this,people think they are buying the best its the name game again i have been in this trade a long time my moto is always buy sererates if your cd/dvd goes wrong you can pop a new one in rather than loose the lot . bose are not good on servicing slow and un reliable depending on where you are . uk not good /america dont know sorry to deflate you i have 6 off these units waiting for parts all with the same fault . people panic and take a knife to the drawer to get there beloved cd out this does even more harm a drawer will cost £47.00 a cd £ 10.00 ..TO Replace it can be retrieved so there it is. if you are in the uk my email is kjb01@btinternet.com we can talk if you need further assistance if you send it now you will not get it back before christmas best regards kirk brown

Posted on Dec 17, 2008

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