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Re: HP 7410xi small plastic piece in print cartridge...
If the spring did not damage the carriage flex I would suggest just using some epoxy to hold the spring properly in place. If the spring did damage the flex (as shown in this picture) then you might contact HP and enquire about an extended warranty for this issue. In the US call HP at 1-800-HPINVENt.
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I think you right. There are a lot of small parts which are finely tuned in a printer and most likely something else is still affected.
You probably are better off purchasing a new unit, unless you have the time and patient to figure it out. Good Luck!
I have one of these printers (7210-7310) with this same problem and this is what is wrong with it. There is a small wire spring that holds the ink cartridge in place in each cartridge holder. Remove the color cartridge and inspect the ribbon cable (it gray) inside the ink cartridge holder. There is a big problem with these HP printers where the spring pokes a hole the ribbon cable breaking one of the wires and rendering the printer useless. Poor design by HP, sorry.
I'm not sure if this printer has one but some HP printers have a small ribbon cable that connects to the cartridge holder. There is a small wire spring that holds the cartridge in the holder, however this spring will puncher the ribbon cable rendering the printer useless telling the user to insert a new cartridge. Way to go HP.
There is a small spring that holds the ink cartridge in the ink holder.
You will see it stick out from the right hand side of the ink holder
where the ink cartridge slides in. If that spring isn't being held to
the ink holder by two plastic tabs, (I.E. the plastic tabs are broken)
the printer will never recognize the cartridge. If the printer is still
under warranty I would contact HP or an authorized repair center for
HP. Both the black and color ink holder has this spring. I know of no
way to repair this kind of breakage.
There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.
this kind of hp printer, have often a specific problem with a cartridge carriage. If you can observe (with a flashlight) inside of cartridge carriage, on the right side of carriage, you can see a small piece of spring made from steel, which is moved from his place, because an broken little piece of plastic.
if you see the spring which is moved, you also may see the hole created by the spring on the electrical contacts of the cartridge carriage.
if you can see the hole... you have a very bad news.
i dont know how much cost the repair of printer, but I tell you, this printer is discontinued.
buy a trash can and throw the thing in it. I had my hp7410 do the same thing. when i looked at where the cartridge locks in, there is a spring that is held in alignment by a tiny plastic tab. it was broke causing the spring to not stay in place. 3 screws hold the housing on and when i took them loose and pulled the head out, there was a small wire attachment that lights a sensor. i tried numerous times to set the head right and if i can find a manual to show me how to replace the head (don't know what the head will cost) i will get the trash can out and buy another brand.
Remove the cartridge and look at the cartridge holder. There should be a spring sticking out from the right side of the holder. The spring on these often breaks loose and will not allow the cartridge to seat properly. (Look at the left holder and compare it to the right one. They should look alike.) If the spring is loose, meaning the holder is broken, the holder needs to be replaced. I've tried gluing the spring in place but did not have good luck with this.
We also had the same problem. We remove the black cartridge, placed a small machine screw or bolt where the head would hold the spring in place. Make sure the head is flat enough so that it will not push the cartridge to the left and cause it to print erratic. You might need small hands to screw on the nut for your bolt. I now prints and faxes, just the LED panel still says to check the right cartridge. We can live with that!!