Question about HP OfficeJet 7410 All-In-One InkJet Printer

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HP 7410xi small plastic piece in print cartridge carrier broken

A small plastic piece in the print cartridge holder which holds the spring which supports the black cartridge in place broke off. Is it worth repairing or should I just replace the printer?

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  • Anonymous Apr 01, 2009

    Thanks for the picture. I have the very same problem - a puncture in the flex cable - in the exact same location.

  • Anonymous Apr 06, 2009

    A SMALL PIECE OF PLASTIC BROKE OFF THE INK CARTRIDGE HOLDER AND I KEEP GETTING AN ERROR READING TO REMOVE AND CHECK CARTRIDGE N RIGHT. I TRIED TO GLUE IT, BUT IT DID NOT CORRECT THE PROBLEM...

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If the spring did not damage the carriage flex I would suggest just using some epoxy to hold the spring properly in place. If the spring did damage the flex (as shown in this picture) then you might contact HP and enquire about an extended warranty for this issue. In the US call HP at 1-800-HPINVENt.

Regards,
Bob Headrick, MS MVP Printing/Imaging

Posted on Mar 02, 2009

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Thanks for the picture...that's exactly what I have. I used crazy glue to hold the spring, then realized the flex is damaged. What should i do?

Posted on Dec 26, 2009

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