Question about KitchenAid KUIS18NNT 18" Automatic Ice Maker with 35lbs. Storage Capacity, Drop Down Door & Accepts Custom Panels

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Ice jams in KUIS18NNJB Kitchenaid under counter ice maker

Cube cutting grib has power but cannot cut ice slab into cubes before the next ice slab is produced; get ice jam.

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  • lillibro6 Dec 15, 2008

    Similar problem, my grid is not heating to cut ice.

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There are 2 sets of wires on the cutting grid that are perpendicular to each other. Electrical current passing through the wires creates heat that melts the ice. The first set cuts one direction, then the ice strips drop onto the second set that cuts the strips into cubes. Remove the cutter grid and check if the wires are broken. If they are, electrical current can't pass through the wires, so no heat. Restringing kits are available to fix this. If the wires aren't broken, you'll need a voltmeter to see if current is reaching the wires. If it isn't, then the transformer has likely failed.

Posted on Mar 11, 2009

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Posted on Jan 02, 2017

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