Question about Vtech 5.8GHz Expandable Cordless System w/Digital Answering Machine (VT-MI6861) Phone

4 Answers

Access message blocks my message on answer machine

Vtech 5.8 Mod# ia5854 CY451269025 When someone calls my voice message doesn't come on the request for access code does. How can I remove access code

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No the problem is not related to phone!!!
voice message is related to the service provider,
contact them and solve your problem.
Thanks



Posted on Dec 13, 2008

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Start on page 28 in your manual and re setup your message.  Here is a link if you do not have it.  The person calling is going into your remote access menu meant for if you are calling from somewhere. http://www.vtechphones.com/docMgt/public/art/22050/ia5854_manual.pdf

Posted on Dec 13, 2008

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May be your voice message option is turned off or else may be board problem..

Posted on Dec 13, 2008

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  • Master
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To reset the phone you simply have to unplug the power.

If this does not work, the problem should concern the phone provider company (eg. AT &T)

Posted on Dec 13, 2008

  • Ginko
    Ginko Dec 13, 2008

    I can see if there is a master reset for this phone, to reset to factory settings, but I think you need to sort this out with phone company.

    To test if this depends on the phone, connect a different phone to the phone socket, give yourself a call, and see if it still asking the security code, if it still does , then call phone company, if not , let me know so that I can see if this is a problem with this model settings.


  • Ginko
    Ginko Dec 13, 2008

    Hi, as I suspected, this phone has no option to barr answering machine with a security code.

    Either someone recorded a weird memo , in this case delete answering machine recorded memo, or this depends on the phone company.

    Here is the user manual"

    ia5854

    Follow instructions on manual from page 26 to page 32, to delete any answering machine welcome message by recording your own one, if this does not fix it, that means it is not a problem depending on the phone.


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