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You need to buy a Bose VS 2, video enhancer. Your cable/sattelite, vcr and aux connect to the VS 2 and the VS2 connects one HDMI cable to the TV. The VS2 then upconverts DVDs played on the lifestyle through the VS2/HDMI.
Go to the "Bose" menu screen viewing on your TV (make sure no dvd is in the player) Go to your Video controls and check your output, chances are, if your using the component output your player is set to "S-Video". Should fix the problem. Hope this helps. If it's still not viewing correctly, post a comment and I will help you some more
SOrry for your plight, the Bose staff are correct, they do release occassional firmware updates via a DVD or a CD throught their costumers mailer. If you are not part of this mailer, you may go to any Bose service center and request the latest update disc for your Lifestyle 18-II system. Udpates should be able to help you sort out your problem.
Sorry sp106s, you have to take that to bose service center. Its a complicated problem. Something is wrong in the amplifier section inside your sub box. Only authorize servicemen can open it, not any tech'n can.