Question about Broderbund PrintMaster Gold Version 18

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Printmaster 18 Gold internet connection problem

Used it fine last year for an xmas calander . Now I can't connect to the internet through printmaster to access additional artwork. What changed? Nothing that I can remember. I have e-mail through AOL and broadband connection through optimum online but that also has AOl as default screen. This might be an issue since on the printmaster troubleshooting screen they say there may be issues going through AOL. I tried their suggestioins there with no luck.

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  • Louis Piffer Dec 13, 2008

    I deleted the program. I then re-installed it. When it went through the request to register the program, I did it to see if it would then connect to the internet. It did, but when I went to the program again to "Search art and photos" it again prompted me that it would search the internet and after about 2 minutes it timed out.

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Check your modem router that provides internet,, and follow up the LINE of broadband company if you are been connected with the support line that support the internet,... you know actuall if the internet has trouble, it is not about the hardware, as long as you are permanent connected of broadband, just check the modem router and the etherent hub,,  regards JAN_yuanjia

Posted on Dec 13, 2008

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Its definately the problem of the software which is not getting connected by the internet that to solve this the program needs reinstalling properly.its the connectivity problem.also try the same in another pc with the internet service on it.

Posted on Dec 13, 2008

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All you have to do is reinstall software (printmaster) restart your system and all will be good again!

Posted on Dec 13, 2008

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Reinstall

Printmaster 18, and setup the internet connection again.

Posted on Dec 13, 2008

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Have a nice time over there
Please rate my answer

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melodie roba,
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Hope this helps,

-samson39

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