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Could be the print job you send to the printer is set up to print in black and white.
Or the cartridges are full and the nozzles from the printhead are blocked.
Run a cleaning cycle on the printer. If some colour appears continue till all colours are back for all nozzles.
If you did not use he printer for a long time, remove the cartridges one by one and put a drop of cleaning fluid in the pipes in the cartridge holder (where the ink goes in) tun replace the cartridge and print one or two full sized colour photos, till all colours are back.
You can clean the printhead on the cartridges with a qtip. Wet the qtip with water and wipe it on the cartridges printhead. Also take another clean qtip and wet it down and clean the contacts in the printer, where the cartridge printhead contects with the printer.
Yes, you can pop the cover on the right over where the printhead parks, and remove the black/yellow printhead and soak it in about a 1/4 inch deep water for 30 mins or so, you only want the nozzle area on the bottom in the water. However if you are using generic inks it may report a printhead failure soon. After soaking you dab the bottom on a paper towel and look for a solid black line on the towel.
Kindly reseat the
cartridges 2 times and then close the access door .Click on Menu on the
printer and scroll down and choose Clean printhead and select "deep
cleaning" Print a demo sheet after
the cleaning process has been completed. If ur issue persists, Call Kodak @
1800 421 6699 and they will replace printhead of the printer free of cost. Printhead is the part
which takes the ink out from the cartridges. Probably the printhead of the
printer has gone bad.
A friend uses methyl alcohol to clean printheads but I don't know how. Perhaps he fills an empty cartridge...
I watched a guy professionally filling cartridges and he used steam to clean those with a printhead.
Printers that have the printheads in assembly instead of integrated into the cartridge can be difficult. Epson are like that and if not in regular use and always with a good supply of ink the printheads dry out and become blocked. The Epson service engineer told me it would be completely uneconomic to dismantle the printer and repair.
I expect it is a similar story with many printers that make a cheap ink claim. Cartridges that have the integral printhead are more expensive but seem less trouble overall.
Click on menu on the printer,scroll down and choose clean printhead or go to maintenance and then click on clean printhead .After that try to print.
If issue persists,call kodak @ 1800 421 6699 and they will replace the
printhead for you free of cost.Printhead is the part which holds the cartridges and has 4000 nozzles which sucks ink from cartridges.It Might have gone bad
remove the ink cartridges and use a qtip dipped in rubbing alcohol and GENTLY clean the printhead on the cartridge. Reinsert and try printing again. If it prints anything at all, keep going till it becomes normal. If still nothing, replace the ink cartridges.
Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.
Remove the black and color ink cartridges. Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead. Place the printhead right back into the printer and push straight back on the back wall. You should hear a loud snap. Replace the ink cartridges which should snap as well. Close the printer. After about a minute or so the printer will ask you to do a calibration. Insert a paper and press start. Scan the calibration sheet. After that, in the menu, do a printhead clean. (If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.) Do one basic and one deep. Print a demo sheet to see if anything has changed. If the picture looks better, continue to do cleans. In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead. The whole process is short and free. The number for Kodak AiO Support is 1 800 421 6699.