Question about HP Office Equipment & Supplies
Try going to the manufacturer's website, or reading the instruction
manual for your printer. There should be pictures and detailed
explanations in there.
~hope this helps !
Posted on Dec 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Are you using a factory new ink cartridge?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
Posted on Nov 02, 2009
Well....I solved the problem......bought a new Canon printer!!
I tried everything...unplugging, cleaning everything that was mentioned above. I was onto HP online support several time, but they were absolutely no help at all...they basically told me that the cartridge must be damaged or ink dried up and to buy a new cartridge to see if the error persisted.....I don't think so!!!
I will never by HP again after having issues with the last two I have had. I love my new Canon printer it is EVERYTHING that HP wasnt.
Posted on Jan 16, 2010
You will need to contact HP and request a "regionalization reset". To perform the reset you will need access to your computer and printer as well as a set of cartrdiges for your new region while on the phone with HP. Once the region has been reset the original (US region) cartridges will no longer work in your printer.
Posted on Feb 12, 2010
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