Question about Iomega (32453) External ZIP Drive

14 Answers

Installation problems of 250MB zip drive

Cannot install a 250MB external SCSI iomega zip drive onto my old Power Mac 6100/60 using OS 7.5.5. Keep getting a system 11 error. Iomega suggest that I find an older version of the installation software, though they cannot tell me what software or version number. Their litterature suggest an iomegaware 2.1.1 both both the 100MB and 250MB zips. Already have a iomega 100MB external SCSI drive installed-but too small. What software and version do I need and where can I get a copy. The Mac is off-line. Thanks!

Regards;
Chuck

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  • 4 more comments 
  • cabmkas33 Dec 17, 2008

    Tried to install with all extension off, but the installation hardware icon did not appear on the desktop.The only extension that gets me to the start sysmbol is "Apple CD-rom". systemsoftware D-7,6, kind: Extension, Version D2-5.3.1. This then gives the system 11 error when I attempt to start the installation.

    Regards;
    Chuck


  • cabmkas33 Dec 17, 2008

    Maanita;
    And how and where do I get the correct driver? Iomega has been no help!

    Regards;
    Chuck


  • cabmkas33 Dec 18, 2008

    I understand the compatability problem. However, where do I get the proper installation software? Iomega states that they no longer handle legacy software and can't even tell me the name or version that I need.

    Ragards;
    Chuck

  • cabmkas33 Dec 18, 2008

    Benimur;
    I had to go into extensions under Iomega Driver. It is Iomegaware 2.8, version 6.0.8. This is for the 100MB external SCSI drive.


  • cabmkas33 Dec 20, 2008

    Have been trying 3rd party source, as you suggested. No luck as yet.

    Regards;
    Chuck

  • cabmkas33 Dec 22, 2008

    Will try Mac for the correct driver!
    Regards;
    Chuck

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System error 11 is not software related. It means "hardware commun ication error". I have seen this error popping up while installing othere USB devices as well.Its a problem with the device or the usb port on your mac. Check the link below for list of system error codes on mac OS(PS:The list is for MAC OS 9 or earlier so it implies for your OS version too).
http://support.apple.com/kb/HT2088
Try using a different USB port. If its not then i would just hope that the device is under warranty as you will have to send it for repairs.

Posted on Dec 23, 2008

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Did you try this website
https://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/enduser/cci/product.php
You might find the solution here
But if you have the Mac Like that
http://www.everymac.com/systems/apple/powermac/stats/powermac_6100_60.html
the 250 zip will never work as minimum system requirments for it
is 200MHz. It is just hardware problem
Good Luck

Posted on Dec 23, 2008

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Try to reset NVRAM


Clearing the PRAM only clears a portion of the NVRAM. To reset the NVRAM and PRAM please use the following steps:

  1. Shut down the computer.
    Note: NVRAM will not be cleared if you choose a “warm” or “soft” restart. You must turn off the computer after a normal shutdown and not use the restart option.

  2. Locate the following keys on the keyboard: Command, Option, P and R. You will need to hold these keys down simultaneously in step 4.
  3. Press the power button to turn the computer on. You will hear the computer's startup sound.
  4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
  5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  6. Release the keys.

Posted on Dec 23, 2008

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  1. Make sure PIN 1 is properly connected on all IDE interface connections. The stripe on the interface cable should align with PIN 1 on each connection. If the cable does not have a keyed connector, make sure the connector has not shifted a pair of pins.
  2. Make sure the slave drive is correctly jumpered as a slave. Refer to the documentation that accompanied the slave drive for configuration information (often this information is on the disk case). If you cannot locate the documentation, contact the manufacturer of the drive.
  3. Some IDE hard drives do not work properly unless they are in a certain position on the IDE cable. You may need to reverse the position of the slave drive and the ATAPI (master) drive on the cable for the slave drive to work properly.
  4. try this
  5. The Zip drive is set as the factory default to the "Slave" configuration. Make sure that your drive matches this configuration. (When installed on a Macintosh, the Zip drive should only be installed in a slave configuration.)
    1. Jumper Block—Slave (Factory Setting—no jumper on pins)
    2. Jumper—Shipped with the Zip ATAPI drive
    installation problems of 250MB zip drive - z2a_jump_block.gif
  6. Your Zip drive comes mounted on a drive sled. To install your Zip drive in a G4 or Blue and White G3 computer, remove the mounting screws and slide the drive out of the sled. Save the screws for use in a later step. sled.gif
  7. Shut down your computer and disconnect the power cord.
  8. Open the side of your Macintosh. Refer to your computer's owner's manual if you are unsure how to do this.
    1. Right Side Painstallation problems of 250MB zip drive - g3.giftch
    g3.gif
  9. Remove the drive bezel by pushing the two bezel tabs towards the CD/DVD-ROM drive and toward the front of the computer.
    1. Bezel Tabs (behind edge of chassis)
    2. Chassis
    g3_bezel.gif
  10. Remove the screws that attach the drive carrier to the computer's chassis. These screws are located on the front of your computer directly below the CD/DVD-ROM drive (shown on the illustration above). Keep these screws separate from the screws removed in step 2. Push the drive carrier forward about one inch.
    1. CD/DVD-ROM drive
    2. Drive Carrier Mounting Screinstallation problems of 250MB zip drive - g3_bezel_remove.gifss="h_mi">Bezel
    3. Zip Drive
    g3_bezelinstallation problems of 250MB zip drive - g3_drive_carrier.gifh_mi
    1. Drive Carrier
    2. Drive Shelf
    g3_drive_carrier.gif
  11. Unplug the three cables attached to the back of the CD/DVD-ROM drive. These are the CD audio cable, IDE cabinstallation problems of 250MB zip drive - g3_unplug_dvd.gifnector.
    1. Audio Cable
    2. Power Connector
    3. IDE Data Cable
    g3_unplug_dvd.gifSlide the drive carrier out of the computer. NOTE: You may feel some resistance as you push on the drive carrier.
    1. Drive Carrier
    g3_remove_carrier.gif
  12. If the drive carrier has a small metal piece inserted in the empty drive bay below the CD/DVD-ROM drive, remove the metal insert.
  13. Slide the Zip drive into the drive carrier until theinstallation problems of 250MB zip drive - g3_insert_zip.gifoles on the Zip drive can be seen through the mounting holes in the drive carrier. Use the screws that you removed from the drive sled in step 2 to attach the Zip drive to the drive carrier.
    1. Zip Drive
    g3_insert_zip.gif CAUTION! Mounting screws must not einstallation problems of 250MB zip drive - g3_replace_carrier.gifve farther than 4.0 mm (about 0.16 inch). Mounting screws that are too long could damage the drive.
  14. Slide the drive carrier partially into the computer, leaving enough room to plug in the cables.
    g3_replace_carrier.gif
  15. Connect a power cable and data connector to the Zip drive.
    1. Power Cable
    g3_replace_zip_plugs.gif
  16. Connect the audio, power, and data connectors to the CD/DVD-ROM drive.
    1. Power Cable
    2. IDE Data Cable
    3. Audio Cable
    g3_connect_cd.gif CAUTION! Make sure all of your connections are tight. Your computer may not start up properly if these cables are not properly connected.
  17. Slide the drive carrier until it locks into place. (The carrier tab will slide into the hole on the drive shelf.)
    1. Use the drive carrier mounting screws to secure the drive carrier to the computer's chassis.
      1. CD/DVD-ROM Drive
      2. Drive Carrier Mounting Screws
      3. Bezel for Zip
      4. Zip Drive
      g3_replace_bezel.gif
    2. Replace the front bezel by aligning the bezel tabs on the left side of chassis and pushing the right side gently toward the computer until the right bezel tabs click into plinstallation problems of 250MB zip drive - g3_zip_bezel.gifBlue and White G3 systems shipped with a Zip® bezel included. If your computer did not come with a Zip bezel, you can order one from your local authorized Apple service center or from a third-party company. To locate an Apple dealer near you, visit Apple's web site at www.apple.com.
      1. Bezel tabs
      2. Zip Bezel
      3. Chassis
      g3_zip_bezel.gif
    3. Close your computer, reconnect the power cord and restart.

Posted on Dec 22, 2008

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For the System 11 error:

  • Delete the preferences file of the offending application
  • Reinstall the offending application
  • Reinstall system software
  • Zap parameter RAM (Command-Option-P-R at startup)
  • Search for extension conflict
Further, pls reference this page. Pls postback updates.

Posted on Dec 20, 2008

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Iomega Data Storage must meet the minimum RAM requirements for your operating system, check the minimun memory usage of the drive and try up grade your RAM.

Posted on Dec 19, 2008

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Go to mac... the proper drivers you need are there to allow V7.5 mac OS to handle that large (to it) drive..... good luck

Posted on Dec 18, 2008

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Hi and welcome to FixYa,

Initially, pls try to determine the version of the Iomegaware installed in your Mac:

  1. Single-click the Iomega drive icon.
  2. Click File and select Get Info.
  3. The IomegaWare version is listed in the box.
Thereafter, pls postback here.

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 18, 2008

  • Louie  Role
    Louie Role Dec 19, 2008

    Appreciate the info and postback.

    Current Condition:


    • Power Mac 6100/60 running 7.5.5 with existing/operational 100MB external SCSI Iomega zip drive using Iomegaware 2.8, version 6.0.8
    Requirement:


    • Replace 100MB external SCSI Iomega zip drive with 250MB version
    Solution:


    • Swap/replace the 100 with the 250.
    Issue:


    • 250MB will not install, System 11 error.
    Constraints/Notes:


    • As it is, the absence of the Iomega drive icon is a concern. It is likely that even the installation of the 100MB is an issue though it can be used.
    Preliminary Proposed Solution/Workaround:
    For the System 11 error:


    • Delete the preferences file of the offending application

    • Reinstall the offending application

    • Reinstall system software

    • Zap parameter RAM (Command-Option-P-R at startup)

    • Search for extension conflict
    Further, pls reference this page. Pls postback updates.



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Product Code :ZIP-IM10933
you need a compatibility of you computer, it cannot install anything unless the compatible of you PC is not natch with your external SCSI,,
look at the specification below,,...

Operating System Requirements :
Windows XP , Windows Me , Windows 2000 , Windows NT (with service pack 4 or higher) , Windows 98 , Windows 95 , Windows 3.x
Macintosh :
Mac OS 7.55 or higher
Capacity :
250 MB
Disk read and write :
250MB, 100MB
hope this will help,, this is the guide of what you are needed

Posted on Dec 18, 2008

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Go to www,mac.com to downloas the proper driver!

Posted on Dec 18, 2008

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I am not a mac guy but if its a computer the hardware is the same for the most part, first thing is the cable that interfaces the drive. they may look the same but somtimes you can spend a day or two , and miss the obvious, I will look up some research on it for you, there are some smart people here and I am sure on of them will know more about mac's. Also the interface on the board, is there a jumper perhaps that needs to be changed when using the larger drive, hope I could help you mor specificlly, good luck peace,Gym

Posted on Dec 17, 2008

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Product Features

  • Includes one 250 MB Zip disk
  • 2.4 MBps maximum sustained transfer rate
  • 4.0 millilseconds minimum seek time
  • IomegaWare CD-ROM includes all Iomega software you need to operate your drive
  • PC and Macintosh compatible
Technical Details
  • Seek time: Minimum (single track) of 4.0 milliseconds, maximum of 55.0 milliseconds, average of 29.0 ms
  • Maximum sustained transfer rate: 2.4 MBps
  • Drive MTBF: 100,000 hours
  • Drive life: 10,000 cartridge insertion and removals
  • Drive service life: 5 years
  • Automatic sleep mode: 15 minutes (user-definable)
  • Cartridge life: 2,000 insertion and removal cycles
  • Disk storage capacity: Uses 250 MB and 100 MB Zip disks
  • Operating system compatibility: DOS, Mac OS, and 3.1, 95, 98, and NT
  • Interface: SCSI
  • Connections: Two 25-pin
  • Dimensions: 44 by 139 by 193 millimeters
  • Weight: 440 grams
  • Included in box: 250 MB SCSI Zip Drive, 250 MB Zip disk, power supply; SCSI cable, welcome packet containing the Zip SCSI owner's manual, IomegaWare CD with all the Iomega software you'll need to operate your drive
  • Macintosh system requirements: Macintosh computer with 25-pin SCSI port; PowerBook requires cable converter (available as optional accessory); System 7.0 or higher; 2x CD-ROM drive; 8 MB RAM; 30 MB hard drive space
  • PC system requirements: Windows 3.1, 95, 98, or NT; 50-pin SCSI adapters require cable converter available as an accessory; 2x CD-ROM drive; 8 MB RAM; 30 MB hard drive space

Posted on Dec 17, 2008

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You need the correct driver to get it installed on your mac

Posted on Dec 17, 2008

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