Question about Philips CDD 4801 CD-RW Burner

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Phillips DVD+RW burner on Dell computer won't eject

Burner won't eject. I tried button, right click command, and restarting my computer. It has been stuck before but it usually opened after restarting.
I can hear it trying to open. It is empty so nothing stuck in it.

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You will find a small hole on the face of the drive. This is the manual eject mechanism. Insert any wire-like object (a properly sized size paper clip works real well) and push until the disk ejects.

Note: Many times the mechanism is recessed quite far behind the face plate, so make sure the object you use is long enough (again, paper clip).

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Posted on Dec 14, 2008

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Sometimes the hook that retains the tray will not release unless the tray is pushed inward slightly while trying to eject - poor design.

Posted on Dec 15, 2014

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1 Answer

Pressing open and close button to no effect


Go to my computer, identify your drive, right click on it and eject. If it is unresponsive it is defective, if it opens the buttons on the front are defective.

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I hope this was helpful.

Have a good day.

Regards,

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Hi,

You can try the steps below:

Edit the registry:-
1. Click Start, and click Run.
2. Type regedit in the Open box, and click OK.
3. In Registry Editor, click the plus (+) sign next to each folder name to expand the following registry path:
4. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
5. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
6. In the right pane, right-click Upper Filters, and click Delete.
7. Click yes when prompted to delete the registry value.
8. In the right pane, right-click Lower Filters, and click Delete.
9. Click yes again.
10.Close the window and restart the computer

Please do not forget to rate the solution.

Regards,
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1 Answer

Sony DVD RW DRU-820A


Hi,
did you try to do the emergency eject ?
jewellers driver in drive pinhole.
use the eject method again, Computer powered Off. Open the drawer and push it back in firmly.
This is an eject button, make/break switch problem.
Also try ejecting the drive from my computer/Right click with mouse ( CD Drive ) Eject.
And ensure the 4 Pin Molex ( Red-Black-Black-Yellow ) is the right way round. Yellow usually faces to the outside of the casing.

Mike @ compurepair.

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1 Answer

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try, go to my computer>properties>hardware tab>device manager and go down the list to cd/dvd drives, click on the '+' and right click on your listed drive and select uninstall. restart the notebook and then the drive will be re installed with drivers automatically. it may be a firmware or driver error.

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